JDB1100AWW Door Latch stuck in locked mode and can't close door

joeleno

Premium Member
Joined
May 21, 2019
Messages
2
Location
NJ
Model Number
JDB1100AWW
Brand
Jenn-Air
Age
More than 10 years
Door latch is stuck in locked position and door won't close. Ordered a new part but I'm looking for way to reset the lock to close door.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
100,587
Location
McMullen Valley, Arizona

joeleno

Premium Member
Joined
May 21, 2019
Messages
2
Location
NJ
Hi Jake... thanks so much for this response. I ordered the part but it didn't come with the handle - is it necessary? Also, I installed it but the white plastic 'catch' mechanism would allow the strike plate to engage. It is in the locked position. I was hoping that there was some way to just reset it to the 'open' position.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
100,587
Location
McMullen Valley, Arizona
Ok, so you ordered the latch assembly WITHOUT the handle.

Click the link to this part below, then you will see a video that shows you how to do it.:)

Here's the door latch assembly for your model, WITHOUT the handle:
WPW10275768 Door Latch


Jake
 
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