JES9800AAB Jenn Air broiler element stays on when baking

BruceS

Premium Member
Joined
Feb 20, 2016
Messages
2
Location
Nashville
Model Number
JES9800AAB
Brand
Jenn-Air
Age
More than 10 years
When baking, the broiler element (which I believe comes on for preheating), never goes off. When I turn the oven off, the broiler then turns off, but comes back on when the oven is turned back on. I have read mention of a relay board, but not sure if this model has one as I can't find that part. No error codes are displayed on the control pad.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,846
Location
McMullen Valley, Arizona

BruceS

Premium Member
Joined
Feb 20, 2016
Messages
2
Location
Nashville
Thanks Jake. My serial number starts with 23, but when I go to the link you indicated for serial #'s greater than 20, the compatibility tool says that part doesn't fit my model. Should I order it anyway?
Bruce
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,846
Location
McMullen Valley, Arizona

Jelly007

Member
Joined
Mar 7, 2019
Messages
1
Location
GA
Hi Jake,
I am having the same problem with a jenn Air double oven but can't read the data tag, if I remove my clock board can I get numbers from the board?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,846
Location
McMullen Valley, Arizona
Possibly yes.:)

Jake
 
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