S SkipH327 Member Joined Mar 18, 2019 Messages 1 Location Ocean Pines, MD Mar 18, 2019 #1 Model Number JGB860SEJ Brand GE Age 1-5 years Have had this problem too many times. GE no help. They did send replacement parts but are the same ones as before. I think that this is a design problem they wont address. Any help would be appreciated.