- Model Number
- JP328WFWW
- Brand
- GE
- Age
- More than 10 years
My GE® 30" BUILT-IN ELECTRIC COOKTOP, MODEL JP328WFWW, suddenly stopped working (went to cook breakfast) and none of the burners worked, nor did the "burner on/hot surface/indicator light". I cooked on it one night and the next morning - nothing! These are the steps I took to troubleshoot:
1) Yes, I did go and check the breaker - it had not tripped.
2) It's hard-wired, so I got out my no-contact tester to check for power in the junction box in the cabinet under the cooktop: there's power coming into the box from the breaker panel and there's power leaving the box to the cooktop.
3) I then turned off the breaker, lifted and propped open the top, and unscrewed and turned over the box covering the burner/infinite switches. After turning the breaker back on, I used the no-contact tester and found that there is power coming into the switch cover and power going out to all four burners and through the indicator light.
4) None of the coils tips are corroded/pitted or anything that resembles a reason to short out. No melting/corrosion on the jacks where the coils connect. No blackened/burnt/browned/singed connectors.
I am completely stumped. I have included a few pictures which I hope will help (sorry about the terrible text - I'm no good at drawing with my finger on the touchpad!
1) Yes, I did go and check the breaker - it had not tripped.
2) It's hard-wired, so I got out my no-contact tester to check for power in the junction box in the cabinet under the cooktop: there's power coming into the box from the breaker panel and there's power leaving the box to the cooktop.
3) I then turned off the breaker, lifted and propped open the top, and unscrewed and turned over the box covering the burner/infinite switches. After turning the breaker back on, I used the no-contact tester and found that there is power coming into the switch cover and power going out to all four burners and through the indicator light.
4) None of the coils tips are corroded/pitted or anything that resembles a reason to short out. No melting/corrosion on the jacks where the coils connect. No blackened/burnt/browned/singed connectors.
I am completely stumped. I have included a few pictures which I hope will help (sorry about the terrible text - I'm no good at drawing with my finger on the touchpad!