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JS42PPDUDB15 Jenn Air. Frost at top of freezer near ice maker

Happypancake

Premium Member
Joined
May 3, 2020
Messages
14
Location
Pa
Model Number
JS42PPDUDB15
Brand
Jenn-Air
Age
6-10 years
14BDDAB0-C6DA-4FCD-AF6F-5BE3B4E3D51D.jpeg
Hello
I’ve recently been seeing frost build up as shown in picture. Freezer seal seems fine. I just turned off the water to the ice maker as I have seen small water drops on the inside surface.

Any help would be appreciated

HP

Corrected model number
 
Last edited by a moderator:

Happypancake

Premium Member
Joined
May 3, 2020
Messages
14
Location
Pa
So turning off the water to the ice maker seemed to stop ice from forming. Leak/plug somewhere?
Another note, I did have my freezer set at -3F and sometimes it reached -10F.

Thoughts ?
Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Hi Happy,

This model number does not pull up anywhere whatsoever, even if you google that model number nothing pulls up. Where did you buy this refrigerator at?

Without a model number we can pull up, we are dead in the water.

I'll ask our other tech bigbuck about if he can find anything on this model number.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Why the hell couldn't Rick and I find that model number??????????

Thanks Guys!

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Wait, I see now.

Happy look at your 1st post: Model Number: JD42PPDUDB15, then look at the model number in the Topic JS42PPDUDB15

Rick and I were looking for JD42PPDUDB15. Having the model numbers match is very important my friend. LOL

Jake
 

Happypancake

Premium Member
Joined
May 3, 2020
Messages
14
Location
Pa
1FAFC2CD-5168-4322-B0A9-171F3952285F.jpeg


so water to ice maker has been off for a few days and frost is gone. ill either turnthe water back on and see what happens or pull the ice maker. Is there some type of drain that might be plugged causing the issue?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Turn the ice maker back on and see what happens, your freezer is WAY to cold even at -3. Normal for all freezers is 0 to 10 degrees.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Ok, sounds good, if it does the same thing at 0 to 10 degrees, then feel the bottom of the ice maker and see if its warm.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
108,046
Location
McMullen Valley, Arizona
Did you feel for heat underneath the ice maker?

Jake
 
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