- Model Number
- KDFE104DSS4
- Brand
- KitchenAid
- Age
- 1-5 years
Hello, I have a KitchenAid KDFE104DSS4. When I turn it on a cycle, it starts to run but typically when the soap dispenser opens, (you can hear it drop the detergent in). Then the dishwasher stops. At this point you can hear intermittent click sounds, the same normal click sound it makes before starting a cycle, but it doesn't start.
I had an authorized KitchenAid repair company check it out a few weeks ago, and they determined it was the control board. After paying excessive money for the new control board, the issue persisted. Appears to be a misdiagnosis.
They came back today and a new tech determined that instead, it is the motor. Do you have any insight on this? To recap..typically what will happen is the machine will load with water as normal, then it will just stop and I will hear the light clicking sounds (The sounds it makes when it starts a cycle) but it doesn’t run. And usually, this happens after I hear the soap dispenser panel open up and drop in the detergent.
Issue is intermittent If I wait a day and run the dishwasher, it may work as normal again.
I had an authorized KitchenAid repair company check it out a few weeks ago, and they determined it was the control board. After paying excessive money for the new control board, the issue persisted. Appears to be a misdiagnosis.
They came back today and a new tech determined that instead, it is the motor. Do you have any insight on this? To recap..typically what will happen is the machine will load with water as normal, then it will just stop and I will hear the light clicking sounds (The sounds it makes when it starts a cycle) but it doesn’t run. And usually, this happens after I hear the soap dispenser panel open up and drop in the detergent.
Issue is intermittent If I wait a day and run the dishwasher, it may work as normal again.