KDPE234GPS0 stopping mid cycle, totally dead for up to 30 minutes then resets. Rinse cycle still works though

[feederbird]

Model Number

KDPE234GPS0

Brand

KitchenAid

Age

1-5 years

Hello,
I have a Kitchen Aid KDPE234GPS0 that is about 3-4 years old. Last night it stopped mid cycle and didn't dissolve the soap tablet. I tried to restart or resume, but the button panel was dead. I flipped the breaker and it didn't come back. There was water inside and it was not draining. After a bit of fussing, and flipping the brakes a few times the button panel comes back on. I press cancel to drain and noticed it is draining slow. I look under sink and see the drain line going to the disposal looks clogged.

I clean out the line, and pressed Cancel on the button panel to drain the machine. It works, and I cross my fingers that was the only problem. I start new "Pro Wash" cycle and it goes. Sounds like it is working,, but after 5-10 minutes it just stops again. Water inside, button panel not working. Try breaker and it didn't help, it was still dead after cycling the breaker a few times. I wait about an hour and the buttons come back on.

I found repair manual and tried to run diagnostic, but couldn't figure it out. I got it to run the diagnostic, but couldn't learn anything from it. After reset, I tried again and the same thing happened, where is stopped mid cycle and was dead for a half hour. Lastly, I tried running just the rinse cycle and it seems like it ran that cycle ok. It was a short cycle but it seems like it ran it ok, and stopped when it was supposed to. Any ideas would be appreciated. Thanks!!

 

[feederbird]

Forgot to mention that the rinse cycle drains tub when finished. So it seems to be working correctly, but no other wash cycle finishes.

 

[Jake]

Hi, when it does this problem, follow these directions below.

1.Unplug dishwasher or disconnect power. Disassemble door and inspect control power connector (P4) and adjacent PC board for damage. Replace as needed.
Check responsiveness of each key.
2. If some keys do not respond:
- Unplug dishwasher or disconnect power.
- Disassemble door and disconnect keypad connection from control.
- Verify all other connections to control are made.
- Reassemble door, but do not close door (leave keypad disconnected).
- Plug in dishwasher or reconnect power.
- Wait at least 7 seconds for control to power up completely.
- Close dishwasher door and monitor control response:
A. If control is OK (no longer sees stuck keys with keypad unplugged), it will respond by turning on the drain motor for 2 minutes. Replace keypad and console.
B. If control is not OK (still sees stuck keys with keypad unplugged), it will not turn on drain motor. Wait for at least 10 seconds. If still no drain response, then replace control or LCD display module (whichever one the keypad was connected to).
C. If all keys appear OK or intermittent, and keypad is capacitive-touch type, then:
- Verify tub brackets are screwed to underside of countertop and not hanging over keys (if screw head too close, relocate screw to alternate hole).
-Check for evidence of moisture or debris on the surface of the keys. If evident, clean and instruct customer about keeping surface clean.
3. Inspect UI cable for loose or damaged wiring. Replace as needed.
4. Inspect UI assembly for damage or contamination. Replace UI as needed.

Here's the keypad and console assembly for your model: Console W11162736

Here's the control board for your model: Cntrl-Elec W11305303

 

[feederbird]

Thank You Jake. I appreciate your reply and help with this. I will try this out.

 

[Jake]

Ok, sounds good, let us know how it goes.