KDPM604KPS0 KitchenAid dishwasher Buzzing noise. Dishes not clean. Water leak.

[doiwant]

Model Number

KDPM604KPS0

Brand

KitchenAid

Age

Less than 1 year

We have a 6 month old KA DW which has below problems:
1. F8E4 error, which indicates water in dip tray _ 2 times. Fixed by itself? Or not?
2. Loud buzzing noise when washing
3. not Spray enough water _ as I cannot hear the normal loud water spraying sound
4. Dishes not clean after washing.
5. Rubber band found inside the DW _ I'm pretty sure it's not from any water bottles or food containers, but not 100% sure.

I have contacted service as it's still under warranty. I have questions about:
1. How to make sure it's fixed properly - not fault again when I loose the warranty
2. What could be wrong? The washing motor?
3. What the rubber band is?

 

[doiwant]

Attached pic and recordings

 

[Jake]

1. F8E4 error, which indicates water in dip tray _ 2 times. Fixed by itself? Or not?

Watch this video: https://cfvod.kaltura.com/pd/p/1661...ilb9/v/1/ev/12/flavorId/1_n5es27pj/name/a.mp4

2. Loud buzzing noise when washing
3. not Spray enough water _ as I cannot hear the normal loud water spraying sound
4. Dishes not clean after washing.

Possibly the filter inside that pump chamber, that could be broken or a foreign object is in it making that buzzing sound, here's the filter part number: W11643383

Or the dishwasher wash(circulation) motor itself could be defective making it buzz. But since yours is under warranty let KitchenAid fix it for free for you.

Here's the dishwasher wash(circulation) motor for your model, which comes with the new filter already installed for you:
Pump Assembly W11414076


Its in-stock currently here: Base-Pump W11414076

5. Rubber band found inside the DW _ I'm pretty sure it's not from any water bottles or food containers, but not 100% sure.

I don't see a part that looks like that in your parts list.

Only part that comes close to that is the door vent seal:

 

[doiwant]

Thanks a lot Jake for your quick reply.
Somehow I can see my service request details from the warranty provider.
They pre-ordered part W11416362 for my service. Do you know why?

 

[Jake]

Yes, because the complete sump/pump motor assembly is: W11416362

They will replace it with that new one, it comes with everything you need.

You can see others have replaced it: https://www.applianceblog.com/mainforums/search/144742/?q=W11416362&o=relevance in out-of-warranty dishwashers.

 

[doiwant]

Thanks a lot Jake.

I will update back when it's fixed.

 

[Jake]

Ok, sounds good.