- Model Number
- 6-10 years
My friends have a 2017 KitchenAid dishwasher that hasn't been used for the past year to year and a half. Right now, I was trying to run the Service Diagnostics (I found the tech sheet in the kick panel), but pressing any 3 keys in the 1-2-3-1-2-3-1-2-3 sequence doesn't do anything. I tried different keys in different orders (each 3 times the same), but nothing happens. I work as an apartment maintenance technician, and we recently got Amana dishwashers - made by Whirlpool, just like KitchenAid. Same thing to run Service Diagnostics - any 3 keys 1-2-3-1-2-3-1-2-3. I tried it on an Amana at work, and immediately all LEDs came on - Service Diagnostics was working. I tried a second time with a different key combo, and it worked again. So, with my friends' KitchenAid, I believe I'm pressing the keys in sequence with less than 1 second between key presses. Am I missing something, or is there another problem that prevents diagnostics from working?