FIXED KDTE334GPS0 - No Buttons or lights on Panel, Does not Run

[mdm148]

Model Number

KDTE334GPS0

Brand

KitchenAid

Age

1-5 years

Hi - I am hoping someone can help with my issue. I attempted to run my Kitchenaid KDTE334GPS0 Dishwasher and noticed the control panel did not have any lights on the display. I tested that power at the outlet worked properly and unplugged the dishwasher for 30 minutes and plugged it back in and nothing. I called Kitchenaid and they sent me a new control board which I installed and did not fix the problem. Kitchenaid then sent me a new control panel which i installed and did not fix the problem. I thought maybe the door latch was defective but wouldn't the buttons on the control panel still be illuminated if it was a door latch issue? Any idea what i need to do next? Thanks!!!

 

[mdm148]

After submitting this thread i decided to look into the power supply and found that one of the nuts was burned (see image). i put on a new wire nut and the dishwasher works!! Only concern - Why would the nut be burned like this? Does anyone think there is a larger issue that may occur again?

 

[Jake]

Only concern - Why would the nut be burned like this? Does anyone think there is a larger issue that may occur again?

Good find.

I've seen this happen many times on my service calls.

The reason that happen is when the dishwasher was installed the person that installed it didn't tighten those wire nuts tight enough, and overtime vibrated that one loose which causing a arcing effect and burnt wire nut.

So just make sure the wire nuts are very tight, and that should never happen again.