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KDTM404KPS - New Kitchenaid Dishwasher error 10-4

Janet K

Member
Joined
Oct 20, 2022
Messages
1
Location
Cape Coral, FL
Model Number
KDTM404KPS
Brand
KitchenAid
Age
Less than 1 year
We purchased a new Kitchenaid dishwasher KDTM404KPS. My husband installed today however it does not function propertly. After starting the dishwasher 45-60 seconds, it turns off and sounds like it drains a small amount of water. Very little water has reached to tub, only the back left side is wet.

The unit will then beep with a 10-4 error code, which I cannot find any information for. We have tried all wash options without any luck. I would love some input as my husband has lost all patience...and hour project has taken all day:(
THANK YOU!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Yes, Dan is correct.

F10 E4 is Diverter Cannot Find Positions.

You can check to make sure the Diverter Motor electrical connector is plugged in all the way, it may not have been tight from the factory.

Its located under the sump assembly, underneath the dishwasher, you may need a flashlight or drop to see it.

If that's not the case, contact KitchenAid to come out at 800-422-1230 under warranty.

Jake
 
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