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KDTM504EPA1 Pro Wash and Normal Wash with Sani Rinse causes cycle to end no cycle complete light.


Premium Member
Feb 13, 2023
Long Beach
Model Number
6-10 years
2016 KDTM504EPA1 leaked badly. Diverter replaced. Run on either Pro Wash or Normal/with Sani Rinse on- cycle shut off at final rinse cycle. No Cycle Complete of Sanitized lights come on at end . Circuit board replaced. Still happens. Sometimes the Panel Lock red light comes on. 2 techs have no solution. Ideas?
Did you go into diagnostics in your tech. data sheet and see what error code you get?

I'm attaching your tech. data sheet below, look on page 6--->Service Diagnostics with Error Codes


  • tech-sheet-W10758801-RevC.pdf
    2.9 MB · Views: 39
Yes. The panel was replaced. there is no error code anymore but the cycle tight signaling turns off at the end of either the Pro Wash or Normal cycles. Again- gaskets replaced, Diverter, sump and control panel have all been replaced. cycle complere and sanitized lights still do not turn on at end.
Ok, then you have a complicated issue, you will need a KitchenAid tech. to come out and see what's going on.

Contact KitchenAid to come out at 800-422-1230, then the KA tech can call the FACTORY HOTLINE from your house to investigate this problem.

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