KDTM504EPA1 Pro Wash and Normal Wash with Sani Rinse causes cycle to end no cycle complete light.

[longbchbill]

Model Number

KDTM504EPA1

Brand

KitchenAid

Age

6-10 years

2016 KDTM504EPA1 leaked badly. Diverter replaced. Run on either Pro Wash or Normal/with Sani Rinse on- cycle shut off at final rinse cycle. No Cycle Complete of Sanitized lights come on at end . Circuit board replaced. Still happens. Sometimes the Panel Lock red light comes on. 2 techs have no solution. Ideas?

 

[Jake]

Did you go into diagnostics in your tech. data sheet and see what error code you get?

I'm attaching your tech. data sheet below, look on page 6--->Service Diagnostics with Error Codes

 

[longbchbill]

Yes. The panel was replaced. there is no error code anymore but the cycle tight signaling turns off at the end of either the Pro Wash or Normal cycles. Again- gaskets replaced, Diverter, sump and control panel have all been replaced. cycle complere and sanitized lights still do not turn on at end.

 

[Jake]

Ok, then you have a complicated issue, you will need a KitchenAid tech. to come out and see what's going on.

Contact KitchenAid to come out at 800-422-1230, then the KA tech can call the FACTORY HOTLINE from your house to investigate this problem.