• ** REMEMBER! **The microwave can still shock you even unplugged!!

    ALWAYS discharge the high-voltage capacitor first if you even think your hands will come close to any HIGH VOLTAGE components.

    Jeff mentions this: Anything in the high voltage ( magnetron, capacitor, diode, wires to and from ):
    ...Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it.

    From Jeff's site: http://www.applianceaid.com/component-testing.php

    Jake
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FIXED KEHC309JSS06 Combo unit Microwave not heating

teke

Premium Member
Joined
Nov 24, 2014
Messages
10
Location
MA
Model Number
KEHC309JSS06
Brand
KitchenAid
Age
More than 10 years
This is a combo unit. The microwave has stopped heating. It runs and the turntable spins, but it just doesn't heat. How can i trouble shoot? I ve read a diode may be of issue or a magnatron. Can you help be trobleshoot this issue

Additional information. Oven heats fine, also the convection function of the microwave works fine (it heats)
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
139,315
Location
Vicksburg Junction, Arizona
I can see if @Wx4usa can help you, he's very good with microwave's.
 

Wx4usa

Appliance Tech
Staff member
Joined
Nov 23, 2013
Messages
220
Location
Alabama
If the turntable spins, fan runs, interior light comes on when you attempt to cook, just no heat… you can rule out these parts:
20amp fuse, 15amp fuse, primary switch, cavity thermal fuse, secondary switch, monitor switch. These are likely where the issue is: diode, magnetron or main control board. I would first check the diode and the control board. The control board should send 120v to the primary of the transformer. You can test for 120v at pin 8-2 and the secondary switch when set to cook. If you get 120v, then the issue is in the HV high voltage section which is diode, magnetron, capacitor or wiring. Could also be the magnetron thermal fuse but it I resettable. These are pretty complex microwave ovens. Might be good to call a local expert.
 
Last edited:

teke

Premium Member
Joined
Nov 24, 2014
Messages
10
Location
MA
Hi found 2 fuses both were blown the fat busman 20amp fuse and then a 20 amp fuse located near the capcitor. I do not see a 15 amp fuse. where would this be located

I have all the parts you mentioned, a diode, capacitor and the magnetron. The thermal fuse tested out fine.

Trying to figure out how to remove the magnatron....are there any videos on how to do this?
 

Wx4usa

Appliance Tech
Staff member
Joined
Nov 23, 2013
Messages
220
Location
Alabama
I don’t see a specific video for your model. The video below may help, but try replacing just the capacitor and diode first. These two parts may be the cause of blown fuses. Be sure to unplug the microwave and discharge the capacitor.

 

teke

Premium Member
Joined
Nov 24, 2014
Messages
10
Location
MA
Fixed!!! So here is the update. Replaced door switches, diode, capacitor, magnetron, 20amp fuse and then the 30 amp fuse.

Microwave working again. Seems to heat food up quicker.

Thank you for your guidance

Kevin
 
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