FIXED KEMC308KSS01: KitchenAid combo Microwave "DOOR" error when pressing START

[usawsn]

Model Number

KEMC308KSS01

Brand

KitchenAid

Age

More than 10 years

When the microwave door is closed the control panel says close door on the microwave when it is already closed! because of this the microwave will not function. It is a KitchenAid Superba micro/oven combo - oven works fine - microwave display shows "DOOR" and will not operate - HELP

It is a Kitchen Aid, Superba, combination microwave and convection oven unit.

This is the first time having this.

Could this be due to the line fuse or door switches?

 

[rickgburton]

Could this be due to the line fuse or door switches?

Door switch. Here's the part you need:

Whirlpool W10727408 Switch Kit - AppliancePartsPros.com

Switch kit contains 3 switches, all should be changed., W10727408 / AP5951461 made by Whirlpool

click.linksynergy.com

 

[usawsn]

Thanks. I will try that, replacing all 3 switches, after testing of existing switches.

Shall I also replace the line fuse anyway at this time?

 

[rickgburton]

after testing of existing switches.

Test the interlock switches by removing the common wire from the switch then check for continuity by opening and closing the door. These switches were wearing out prematurely so don't just replace the bad switch, replace all three.

Shall I also replace the line fuse anyway at this time?

The fuse is either good or bad. No need to replace it if it's good.

 

[usawsn]

Just curious: the two major sites: AppliancePartsPro and RepairClinic, are their parts the same? I checked their images and they look different for the texts on the switches.

Oven/Microwave Combo Door Switch - W10727408 | Fast Shipping - Repair Clinic

Buy Door Switch, Part #W10727408 with fast shipping! Our 365-day return policy guarantees you'll always get the right part!

www.repairclinic.com

Which one is more trustworthy? Thanks.

 

[rickgburton]

Both are good. Don't go by the pictures.

 

[lanb]

Piggybacking on this question. I have the same issue with the Whirlpool WOC54EC0AS01 microwave/oven combo and
wanted to replace the switches. I took out the 4 long screws attaching the combo frame to the cabinet but can only
pull the unit forward 3-4 inches.

It seems to get stuck on something else after that. Could there be some other screws that I need to take out.
I don't think it is the power supply line holding it back as there is some play there.

Any tips/ideas appreciated as I don't want to damage the unit.

Thanks in advance !

 

[usawsn]

I want to know as well.

One of the reasons I have not done is that I knew there would be challenges replacing the switches due to the tight spaces.

I replaced the magnetron last year and it was a painful process.

How would this switches replacement be compared to the magnetron replacement?

 

[Jake]

Rick may have missed your replies, I will ask him if he can help you with the steps to replace the door switches.

@lanb your model is completely different, you will need to copy and paste what you wrote and start a NEW THREAD.

You can only piggyback a thread if you have the EXACT SAME model number as the OP.

Jake

 

[lanb]

Thanks Jake. Started a new thread.

 

[rickgburton]

You'll most likely need to remove the machine from its installation to access the parts. I don't recall ever having to replace the door switches on that model. Sorry I can't be more help.

 

[usawsn]

@Rick, thank you. Are the 3 switches on one side or two sides?

 

[rickgburton]

Two on the right and one on the left. They are #73 in this diagram:

 

[usawsn]

Thank you for the diagram. Are 3 of them identical?

From the second pics below:

Oven/Microwave Combo Door Switch - W10727408 | Fast Shipping - Repair Clinic

Buy Door Switch, Part #W10727408 with fast shipping! Our 365-day return policy guarantees you'll always get the right part!

www.repairclinic.com

The top one does not have the middle hole, like the other 2.

 

[rickgburton]

Sorry, not following you.

 

[usawsn]

I was referring to the hole inside the red oval. The top switch does not have that. So I wonder if all 3 switches are identical or different.

 

[rickgburton]

It's not important. All three are the same.

 

[usawsn]

Thank you for the confirmation, @rickgburton

 

[rickgburton]

 

[Jake]

BB found the service manual, I'm posting the 2 pages that show you how to access the door switches.

(click to enlarge)




Jake