We have had issues with the ice maker since the first couple of months. The ice bin tends to freeze up and the ice in the outlet to the dispensor freezes up so thick that it is difficult to clean. Within the last two years, Sears made modifications to the manual. It recommends cleaing every two weeks which is absurd. this is not a fix. Had I known this prior to purchasing I never would have chose this refrigerator. Sears will not take responsiblity for this problem. I have contacted the Attorney General in NY and filed a complaint. The ice maker has been replaced and defrosted numerous times.