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FIXED Kenmore 790.9661 Oven Elements Don't Heat

AugustLeo

Premium Member
Joined
Jul 21, 2008
Messages
4
Location
Rhode Island
Hi,

I've searched this forum for tips and answers and am asking for confirmation concerning my situation:

1. Kenmore 790.96614400 Electric Range 4 years old
2. The range is receiving 240 volts at the power terminal strip
3. Everything but the oven elements work fine
4. No error codes
5. Broiler element measures 14 ohms and 32 volts across the terminals
6. Oven element measure 17 ohms and 35 volts across the terminals

From what I've read, this sounds like the Electronic Oven Control (EOC) unit.

If that's correct, where can I buy a replacement and at what cost.

Thanks for your help.:)

Michael
 
Last edited:

shadowrider

Premium Member
Joined
Mar 17, 2008
Messages
21
Location
Louisville,Ms
Hi, I've got the same problem with a Kenmore #790.96011401. Bake unit went out, burned really bad, and the owner installed new element. Range will work on broil, but not bake. No fault codes, no 240 volts to bake element. Everything else works. I'm thinking EOC. Any other ideas? Thanks.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Hi,

I've searched this forum for tips and answers and am asking for confirmation concerning my situation:

1. Kenmore 790.96614400 Electric Range 4 years old
2. The range is receiving 240 volts at the power terminal strip
3. Everything but the oven elements work fine
4. No error codes
5. Broiler element measures 14 ohms and 32 volts across the terminals
6. Oven element measure 17 ohms and 35 volts across the terminals

From what I've read, this sounds like the Electronic Oven Control (EOC) unit.

If that's correct, where can I buy a replacement and at what cost.

Thanks for your help.:)

Michael

Hi Michael,

Yes, your broil & bake elements ohm out fine, so its likely your EOC.

Here's the EOC for your model: Manufacturer's Number: 316418702

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,758
Location
McMullen Valley, Arizona
Hi, I've got the same problem with a Kenmore #790.96011401. Bake unit went out, burned really bad, and the owner installed new element. Range will work on broil, but not bake. No fault codes, no 240 volts to bake element. Everything else works. I'm thinking EOC. Any other ideas? Thanks.
Hi shadowrider, your model uses a different EOC part# than Michael's.

Here's the EOC for your model: Manufacturer's Number: 316557108

Jake
 

AugustLeo

Premium Member
Joined
Jul 21, 2008
Messages
4
Location
Rhode Island
Thanks Jake. :)

I ordered the part you recommended. I believe it is returnable if it doesn't fix the problem (is that true?)

I'll let you know how it turns out and thanks again.

Michael
 

Jake

Appliance Tech - Admin
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Aug 24, 2004
Messages
123,758
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McMullen Valley, Arizona
Thanks Jake. :)

I ordered the part you recommended. I believe it is returnable if it doesn't fix the problem (is that true?)

I'll let you know how it turns out and thanks again.

Michael

Yup Michael, you have a full 30 day full refund if it doesn't fix the problem and you need to return it.:)

Jake
 

Jake

Appliance Tech - Admin
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Excellent, good job fixing it Michael.:)

Jake
 

Jake

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Not that I'm aware of Michael.

Jake
 

snow

Premium Member
Joined
Oct 16, 2010
Messages
2
Location
Hinterland
kenmore 790.9661 warmer drawer not working

Kenmore 790.966124061
After about 5 years of use, one evening while trying to set the oven temperature, we had a ‘mild’ electrical fire with a lot of sputtering and sparking. By the time the house breaker tripped we had quite a bit of acrid smoke, a black stain on the wall, and what used to be a circuit card of the EOC. I replaced it and most functions returned some even improved. But the warming drawer does not work. How can I trouble shoot that component?
 

Jake

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Messages
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McMullen Valley, Arizona
You would need to unplug your range then check your warmer thermostat#84 here for continuity with an ohm meter, take the wires off it first, should read 0-1 ohm, its located in the very back of your range down towards the bottom:
http://c.searspartsdirect.com/lis_png/PLDM/R0506126-00003.png

Do the same with the warmer element#81 as well, that should read 50 ohms or less.

Here's the warmer thermostat for your model: Manufacturer's Number: 316093501

Here's the warmer element for your model: Manufacturer's Number: 316437300

Jake
 

snow

Premium Member
Joined
Oct 16, 2010
Messages
2
Location
Hinterland
Jake, I checked the resistance in the warmer drawer element and it read a steady 48 ohm. I measured the thermostat and the reading was all over the place, anywhere from 20 kohm to 400 ohm to 35 ohm. The reading never settled. I ordered the thermostat from your link. When it got here, I check the resistance and it was reading the same way, never settling. Plugged it in and no luck, still no warmer drawer.
any other ideas?

thanks for the help.
snow
 

Jake

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Thats odd snow, seems you tested the element fine and its good, so if the new thermostat didn't fix it, then you'll need to have a Sears tech. come out to see whats going on.

Possibly with the mild electrical fire, it may have shorted out the wiring inside were the wire harness supplies power to it.

Jake
 

Jen00osu

Premium Member
Joined
Apr 18, 2011
Messages
3
Location
Portland, OR
Excellent, good job fixing it Michael.:)

Jake


I think I may have the same problem?

Hello, yesterday our Kenmore oven quit working too. Its only two years old and is not used all that often, so pretty disappointing. The clock display and stovetop are just fine, but bake and broil inside the over will not turn on. They do make a clicking sound like they are trying to start. I tried killing the power for a little while and then turning it back on, no changes. I've read a few similar posts and I believe I need a new EOC. But I also don't know how to check the ohm that the first post is talking about? Is that a critical part of the diagnosis? Do I need a special tool to check it? I will get my model number when I get home tonight and post that information too, sorry, I don't have it with me.
 

Jake

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Yes, its likely your EOC as well, post your model# and I will link you to it.

Jake
 

Jen00osu

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Apr 18, 2011
Messages
3
Location
Portland, OR
Fantastic, thanks so much for your help!! Model number on my Kenmore oven is 316433601. THANKS again, this is a great website!!
 

Jake

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Unfortunately thats not the model#.:)

It should start with 790.

Pull the storage out at the very bottom of your range and it should be on a label on the side leg.

Jake
 
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