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FIXED Kenmore Elite 795.74023.412 ice maker not working after thawing ice buildup

Reelbusy

Member
Joined
Aug 22, 2022
Messages
1
Location
ElbertAL
Model Number
795.74023.412
Brand
Sears Kenmore
Age
1-5 years
This is a side-by-side water and ice dispenser in the door with a bottom freezer made by LG. The ice maker had the typical ice buildup in the ice making compartment from the fill tube overspray (I believe). After taking a hair dryer to thaw it out, I removed the ice maker, clean things up, cleaned the end of the fill tube, and reinstalled. I tried to put it into test mode via the small hole with a paper clip, but nothing happened. Now after several days, the ice maker still does not fill with water.

The water dispenser in the door functions properly, so I am getting water. I removed and reinstalled the ice maker again just to make sure the yellow connector was properly connected. Everything but the ice maker seems to be functioning OK. My concern is I had a lot of ice melting and may have dripped water inside the door onto some other electrical components (remember, everything was working OK before the thaw). Yesterday afternoon I did remove the external water/ice dispenser cover on the door (after finally, very carefully, prying the only the bottom of the cover with a stiff putty knife and thin screwdriver) and removed the PCB attached to it. I did not see anything concerning and put it back together. Temps in frig and freezer were checked to be 38 and 0 F, but the ice maker compartment is about 20F.

Before sending this post, I thought I would check the ice maker temp one more time and low and behold I HAD ICE!!!!! The temp was about 13F, but I suspect the real issue was water getting onto a connector/component somewhere on or around the dispenser cover causing a bad connection or logic misfire. Anyway, since I had laid out the story, thought I would go ahead and post for the benefit of others that might have the same issue.

Now I will monitor the fill tube and see if over spray is still causing ice buildup. Many thanks to this forum for getting me on the right track.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,257
Location
Redmond, Oregon
Thanks for letting us know.(y)

Now I will monitor the fill tube and see if over spray is still causing ice buildup.
Yes, keep your eye on it for the next several days.

Jake
 
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