Kenmore Elite Dishwasher 665.12793K311 Won't fill

[Justzx2]

Model Number

665.12793K311

Brand

Sears Kenmore

Age

6-10 years

Got this dishwasher used. Was told it needed new inlet water valve.
I ordered a new inlet water valve and replaced it.
Dishwasher still won't fill with water.
I have another dishwasher that is working perfectly so I know the power and water lines are in good order. We just want to upgrade to stainless steel hence the swapping out.
I replaced the float switch and I also replaced the door Latch.
Unit still won't fill with water.
I manually poured water into the tub and waited to see if the dishwasher would "wash".. The unit did start washing/draining.
I ran a diagnostic test.. Came up with 6 codes. I cleared them.
Now all I get is "F-E-".
I don't understand why the unit won't call for water?
Please help.

 

[Jake]

Hi, your model has the door vent that has been a problem child that could cause this problem you are having now.

I'd first disconnect all the wire connectors to your door vent and see if it runs through a complete cycle.

Start reading what bigbuck said at post#18 here:

FIXED - KUDE60HXSS5 KitchenAid Dishwasher Fills but then Shuts off

So after successfully running the one hour cycle with the vent wire harness disconnected, I ran the ProWash/ProDry cycle with the vent harness disconnected with 100% success.

www.applianceblog.com

Your model uses the exact same door vent. If it runs through a complete cycle and everything is back to normal, then order and replace the door vent assembly.

Here it is for your model you can order:
WPW10469574 Vent


To access the vent assembly you will need a T-15 torx screwdriver: Remove 4 screws (long) across top of door, then remove 10 screws (short) on the sides, then the outer door panel pulls off.

Let us know what you find.

Jake

 

[Jake]

If nothing changes after you did that, then I'd next check your float, its inside the front of the tub on the left or right side. Remove any items stuck under the float. Verify that the float moves freely up and down and you hear the “click” of the float switch contacts.

Remove the lower access panel and remove the water inlet valve electrical connector and put your multimeter leads in it(set your meter on AC VOLTS), then start a new cycle and see if your meter reads 120 volts after the cycle starts, if not, the control board is the problem if your float is not stuck UP and your float switch ohm tests good.

Here's the control board for your model:
W10866117 Cntrl-Elec


Jake

 

[Justzx2]

Thank you Jake for responding.
As soon as I get home I'll disconnect the door vent. I noticed last night that I could feel blowing air out of the bottom of the door, figuring it was the vent, however it just randomly was turning on.
I'll update you this evening if this helps.
Crossing fingers this fixes the water issue.

 

[Jake]

Ok, sounds good, yes keep us posted.

Jake

 

[Justzx2]

Unplugged the vent.. And ran diagnostic.
Came up with:
F6E2 F9E4 F9E1 F-E-
I share picture below.
Still no water.
Front of display reads complete.
When I start unit to start washing (any dish cycle) it just says "washing" and "add a dish".

 

[Justzx2]

Another update.
Ran another test. Just in case.
Came up with more codes. =(
I can hear the "pump" in the back half of the bottom of the unit running, sounds like water? It's located behind the drain pump.
Here's more codes.
I hope it doesn't need a new control board, those cost too much...
See photo below.
Thanks again for trying to help me.

 

[Jake]

Ok, then do what I mentioned to do next in post #3. You will need a multimeter to see if your getting 120 volts to the water inlet valve when you first start a new cycle and it should be filling.

Jake

 

[Justzx2]

The water inlet valve is not getting the 120v. Ugh. So that does leave the control board as the culprit.
I looked and noticed many wires coming from the bottom of the board, don't quite see any plugs.. Are these wires able to come off or does the new board come with wires. The three plugs on the side which 2 control the top panel piece come off no problem.
Thanks again for your assistance.

 

[Jake]

No, the wire connectors just unsnap off from the control board.

This video gives you the general idea of how they come off:

Whirlpool Dishwasher Control Board Replacement #W10906426 | Repair Clinic

This video provides step-by-step instructions for replacing the control board on Whirlpool dishwashers. Learn more from the experts at Repair Clinic.

www.anrdoezrs.net

Let us know how it goes.

Jake