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Kenmore Elite Dishwasher 665.12793K311 Won't fill

Justzx2

Premium Member
Joined
Oct 17, 2020
Messages
4
Location
Maine
Model Number
665.12793K311
Brand
Sears Kenmore
Age
6-10 years
Got this dishwasher used. Was told it needed new inlet water valve.
I ordered a new inlet water valve and replaced it.
Dishwasher still won't fill with water.
I have another dishwasher that is working perfectly so I know the power and water lines are in good order. We just want to upgrade to stainless steel hence the swapping out.
I replaced the float switch and I also replaced the door Latch.
Unit still won't fill with water.
I manually poured water into the tub and waited to see if the dishwasher would "wash".. The unit did start washing/draining.
I ran a diagnostic test.. Came up with 6 codes. I cleared them.
Now all I get is "F-E-".
I don't understand why the unit won't call for water?
Please help.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,826
Location
McMullen Valley, Arizona
Hi, your model has the door vent that has been a problem child that could cause this problem you are having now.

I'd first disconnect all the wire connectors to your door vent and see if it runs through a complete cycle.

Start reading what bigbuck said at post#18 here:

Your model uses the exact same door vent. If it runs through a complete cycle and everything is back to normal, then order and replace the door vent assembly.

Here it is for your model you can order:
WPW10469574 Vent


To access the vent assembly you will need a T-15 torx screwdriver: Remove 4 screws (long) across top of door, then remove 10 screws (short) on the sides, then the outer door panel pulls off.

Let us know what you find.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,826
Location
McMullen Valley, Arizona
If nothing changes after you did that, then I'd next check your float, its inside the front of the tub on the left or right side. Remove any items stuck under the float. Verify that the float moves freely up and down and you hear the “click” of the float switch contacts.

Remove the lower access panel and remove the water inlet valve electrical connector and put your multimeter leads in it(set your meter on AC VOLTS), then start a new cycle and see if your meter reads 120 volts after the cycle starts, if not, the control board is the problem if your float is not stuck UP and your float switch ohm tests good.

Here's the control board for your model:
W10866117 Cntrl-Elec


Jake
 

Justzx2

Premium Member
Joined
Oct 17, 2020
Messages
4
Location
Maine
Thank you Jake for responding.
As soon as I get home I'll disconnect the door vent. I noticed last night that I could feel blowing air out of the bottom of the door, figuring it was the vent, however it just randomly was turning on.
I'll update you this evening if this helps.
Crossing fingers this fixes the water issue.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,826
Location
McMullen Valley, Arizona
Ok, sounds good, yes keep us posted. 🤞

Jake
 

Justzx2

Premium Member
Joined
Oct 17, 2020
Messages
4
Location
Maine
Unplugged the vent.. And ran diagnostic.
Came up with:
F6E2 F9E4 F9E1 F-E-
I share picture below.
Still no water.
Front of display reads complete.
When I start unit to start washing (any dish cycle) it just says "washing" and "add a dish".
 

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Justzx2

Premium Member
Joined
Oct 17, 2020
Messages
4
Location
Maine
Another update.
Ran another test. Just in case.
Came up with more codes. =(
I can hear the "pump" in the back half of the bottom of the unit running, sounds like water? It's located behind the drain pump.
Here's more codes.
I hope it doesn't need a new control board, those cost too much...
See photo below.
Thanks again for trying to help me.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,826
Location
McMullen Valley, Arizona
Ok, then do what I mentioned to do next in post #3. You will need a multimeter to see if your getting 120 volts to the water inlet valve when you first start a new cycle and it should be filling.

Jake
 
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