Kenmore Elite Range 970-688432 (Canada) Control Panel Issue

[aboudi]

Model Number

C970-688432

Brand

Sears Kenmore

Age

More than 10 years

Hi, the broiler function in my Kenmore oven has recently stopped working. As soon as I turn the oven on with the Broiler function selected I get the F13 error. The broiler element is still good as I did a continuity test and got a reading of 25 ohm. I checked for voltage and there was no voltage coming to the element, which indicates (per online discussions) that the control panel has gone bad. I looked online and was not able to find anything with the model/part number that I have. I contacted Frigidaire Canada, but unfortunately they were not able to help. Looking for your help and guidance. Thank you!

Range Model No. C970-688432 (see picture)
Control Panel Model No. 3164118765

 

[Dan O.]

I looked online and was not able to find anything with the model/part number that I have.

Very few Canadian Kenmore appliance information will be found online.

I contacted Frigidaire Canada, but unfortunately they were not able to help.

Help with what?? They made the range. They should be able to look up any parts used on it.

I checked for voltage and there was no voltage coming to the element, which indicates that the control panel has gone bad.

It might be the electronic control that is responsible. The "control panel" is just a panel that just holds the electronic control. Be sure you're asking about the correct part. It is the electronic control that performs the work.

Control Panel Model No. 3164118765

That part number is incorrect. Frigidaire parts numbers are 9-digits long not 10. It might be # 316418765 but I have no way to verify it.

Part # 316418765 may be discontinued and NLA. If needed the original electronic control might have to be sent away to be repaired.

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Dan O.

 

[aboudi]

That part number is incorrect. Frigidaire parts numbers are 9-digits long not 10. It might be # 316418765 but I have no way to verify it.

Part # 316418765 may be discontinued and NLA. If needed the original electronic control might have to be sent away to be repaired.

thanks for your reply. you're right, the correct part number is 316418765. I opened the back of the stove and verified it.