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FIXED Kenmore Elite Refrigerator 111.73035910 Freezer Cold, Fresh Food Warm

PhxWilsonsKen

Premium Member
Joined
Mar 17, 2021
Messages
7
Location
AZ
Model Number
111.73035910
Brand
Sears Kenmore
Age
1-5 years
The refrigerator evaporator fan motor stopped working back in October 2020 (6 weeks out of warranty) and, due to COVID, an OEM replacement can't be sourced. The part was ordered 11/03/2020 and was on backorder until last week and then the order was canceled due to unavailability! After waiting for 4.5 months, they just canceled the order!

The motor is:
A) part number 60159-013600-00
B) 2.4-W 12V-DC
C) 2,100-RPM (picture attached.)

Does anyone know a motor I can substitute for the OEM?
 

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Jake

Appliance Tech - Admin
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Messages
123,847
Location
McMullen Valley, Arizona
I see both in stock at Sears:

There seems to be 2 freezer evaporator fan motors for your model

#C01 is the evaporator fan motor assembly--->I assume that's the ice maker evaporator fan motor
#C03 looks like the normal evaporator fan motor assembly
#C03C looks like just the evaporator fan motor separately

Jake
 

PhxWilsonsKen

Premium Member
Joined
Mar 17, 2021
Messages
7
Location
AZ
The refrigerator is a "cafe" model, freezer on the bottom and the fresh food compartment on the top. The fan that failed, blows cold air from the freezer into the fresh food compartment, above. Without this fan motor, the freezer remains cold, but cold air from the freezer is not distributed to the warmer, fresh food compartment above the freezer. The circuit board was checked and verified the correct voltage is being sent to the fan.
 

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PhxWilsonsKen

Premium Member
Joined
Mar 17, 2021
Messages
7
Location
AZ
I see both in stock at Sears.
Yes, when I saw this, weeks ago, I called and ordered it. The sales rep was (less than) helpful when I asked her about the availability, because the website said "IN STOCK". She said she didn't understand my question because "they carry no stock -period." And, sure enough, this order (completely different than the one the Sears repairman placed) was also canceled and refunded.
 

Jake

Appliance Tech - Admin
Staff member
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Aug 24, 2004
Messages
123,847
Location
McMullen Valley, Arizona
Sears is a dying company and its only getting worse as we go along, unfortunately.

I tell all my customers to avoid the Kenmore 111 models made by Daewoo, they are having massive parts problems from Daewoo.

The Kenmore 106 models are made by Whirlpool and parts are readily available if needed. In fact I own the Kenmore 106 model and its never needed repair since I bought it new in 2014.

Jake
 

Jake

Appliance Tech - Admin
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123,847
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No, Not that I'm aware of.

Jake
 

Jake

Appliance Tech - Admin
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I don't have a clue, sorry.

Jake
 

PhxWilsonsKen

Premium Member
Joined
Mar 17, 2021
Messages
7
Location
AZ
There are 2 fans and the one that failed is the one on the the top-left of the freezer compartment, as you look from the front of the refrigerator. It blows the cold are from the freezer, up into the fresh food compartment.
 
Last edited by a moderator:

Jake

Appliance Tech - Admin
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Messages
123,847
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Yea, I'm well aware of that. There's nothing I can do, Keep contacting Sears till they get it to you. The squeaky wheel gets the grease!

Jake
 

PhxWilsonsKen

Premium Member
Joined
Mar 17, 2021
Messages
7
Location
AZ
Well, I found a motor that was a perfect fit and the refrigerator is working again. The only problem was the plug was wired incorrectly. On the original motor, the plug’s 3 wires, colored Red, Yellow, Black were in that order. The new motor used a Purple wire instead of a yellow wire. The new motor’s plug was wired incorrectly - Purple, Red, Black. I reversed the Red and Purple wire so now the plug’s wires were Red, Purple, Black.

amazon.com/50240401000Q-Avanti-Premium-Daewoo-Refrigerator/dp/B07T89BDJH
 

DeRocha

Premium Member
Joined
Apr 9, 2021
Messages
12
Location
Massachusetts
The refrigerator evaporator fan motor stopped working back in October 2020 (6 weeks out of warranty)

Thank you for the post (y) I have the same refrigerator (111.73035911) and same symptoms. My fridge is 2 weeks out of warranty :mad: The fridge compartment hovers around 54F while the freezer is 0F. I had to remove the side rails for the freezer door on one side in order have enough play to remove the evaporator panel. Is there a better way to remove the evaporator panel? When trying to troubleshoot I thought the fridge was stuck in the defrost cycle because The gasket area between the 2 upper doors always seems to be warm 102F. I don't recall if this was always the case 🤷‍♂️ I would assume its normal because if it was stuck in the defrost cycle the freezer would begin to warm up but it remains at 0F.
 

Jake

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Messages
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McMullen Valley, Arizona
The gasket area between the 2 upper doors always seems to be warm 102F.
When that happens, its usually the condenser motor that's not running.

Pull the refrigerator out from the wall, then remove the lower back access panel and see if that condenser fan is running, it mounts next to the compressor.

Also make sure nothing is STUCK in the condenser fan motor blade KEEPING it from turning.

Get a flashlight or droplight so you can see better back in the back.:)

Jake
 

DeRocha

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Joined
Apr 9, 2021
Messages
12
Location
Massachusetts
When that happens, its usually the condenser motor that's not running.

Pull the refrigerator out from the wall, then remove the lower back access panel and see if that condenser fan is running, it mounts next to the compressor.

Also make sure nothing is STUCK in the condenser fan motor blade KEEPING it from turning.

Get a flashlight or droplight so you can see better back in the back.:)

Jake
Thank you Jake :) I pulled the refrigerator out and confirmed the condenser fan is running normally as is the compressor (see video below). I have attached photos of various temperature readings. I will be trying to test the evaporator fan to see if it is the culprit. There is zero ice build up on the condenser. The Refrigerator was unplugged and opened for 2 days.
Pic 1 = (102.9 F) The french door seal/bar between doors
Pic 2 = (55.9 F) Fridge temp
Pic 3 = (-8.7 F) Freezer vent
Pic 4/5 = Schematic and PCB
Pic 6 = Condenser fan video
 

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Jake

Appliance Tech - Admin
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That's very odd, but I have not had training or worked on any Kenmore 111 refrigerators made by Daewoo, so I don't know what's going on to why its 102 on the french door seal/bar between doors since the condenser fan motor is running.

Hopefully another tech that's worked on this model can shed some light on this for us.

Jake
 

DeRocha

Premium Member
Joined
Apr 9, 2021
Messages
12
Location
Massachusetts
Update: I found the evaporator fan was difficult to move. I had it on my desk for a few hours and low and behold it freed up and spun freely again. I re-installed the fan and the fridge worked okay for about 1.5 hours. The fridge temp went from 60F to about 49F in that time period. Unfortunately the refrigerator compartment stopped cooling and gradually returned to 55F while the freezer compartment dropped to 0F. I removed the fan and found it was no longer spinning and difficult to move. I assume the red and black wires on the fan are Power and Ground to spin the fan but I'm not sure what the 3rd wire is used for (signal?).

I disassembled the fan motor and found moisture had gotten inside. It appears this moisture was simply freezing and jamming the motor preventing it from spinning.
 

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DeRocha

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Apr 9, 2021
Messages
12
Location
Massachusetts
I was able to find the service manual for this model refrigerator. The specs indicate the gasket bar between the doors is always powered to keep the mechanism frost free.
 

Jake

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Messages
123,847
Location
McMullen Valley, Arizona
Thanks @DeRocha that's good to know, can you please upload the service manual so others can use it as well?

Thanks!

Jake
 

DeRocha

Premium Member
Joined
Apr 9, 2021
Messages
12
Location
Massachusetts
Where would you like me to upload the service manual? I've attached it below.
 

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