• ** REMEMBER! **The microwave can still shock you even unplugged!!

    ALWAYS discharge the high-voltage capacitor first if you even think your hands will come close to any HIGH VOLTAGE components.

    Jeff mentions this: Anything in the high voltage ( magnetron, capacitor, diode, wires to and from ):
    ...Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it.

    From Jeff's site: http://www.applianceaid.com/component-testing.php

    Jake
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Kenmore Microwave 363.63672201 turntable does not turn

Nelson

Premium Member
Joined
Apr 1, 2006
Messages
33
Location
somerdale, nj
Model Number
363.63672201
Brand
Sears Kenmore
Age
More than 10 years
Kenmore 363.63672201 turntable does not turn. Microwave works. I'm assuming convection also works. I can manually turn turntable.

Looked at the parts diagrams and I'm thinking it is either the motor or a control board. This is a wall mounted / over the range unit. It appears I can remove the bottom panel to get access to the motor.

My thought is.... Pull the panel and check the leads on the motor to see if it is getting power. If yes, motor is bad and it is a $48 part. If no, the issue is with a control board, about $300+ and maybe time for a new unit.

Am I headed in the right direction? Any thoughts?

Thank you!!
 

Dan O.

Appliance Tech
Staff member
Joined
Oct 9, 2004
Messages
4,231
Location
Ontario, Canada
Nelson said:
check the leads on the motor to see if it is getting power. If yes, motor is bad and it is a $48 part. If no, the issue is with a control board, about $300+

That sounds like the way to proceed however in the case of no power, there might also be a slim chance of a problem with it's wiring. Maybe a loose or burnt connection? You might need to trace the wiring back to confirm the board failure.

JMO

Dan O.
 
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