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Kenmore Ref Model # 795.71323.411 not making Ice in Freezer Section

skiter29

Premium Member
Joined
Jun 21, 2011
Messages
64
Location
Minnesota
Model Number
795.71323.411
Brand
Sears Kenmore
Age
1-5 years
Have a Kenmore Ref LG Built Model 795.71323.411 has 2 icemakers the one in the freezer is not making ice
i tried the test button and the icemaker does nothing so i order a new one and i put that one in and once in
i tried the test button on the new one and there is nothing does pcb board supply the power for this icemaker
no ice was in the old icemaker and is this a common issue for this unit any help would be appciated thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon
Thanks!

Here it is for your model:
lg-ice-maker-assembly-aeq72909603-ap5325806_01_m.jpg


Did you press and hold the TEST BUTTON on the ice maker? You have to hold it in while you press it for about 3 seconds.

I could not locate your data sheet to verify it the ice maker power comes from the main PCB.

All appliances come with tech data sheets, see if you can located yours either under the front of the machine, or underneath the top door hinge covers.

Jake
 

skiter29

Premium Member
Joined
Jun 21, 2011
Messages
64
Location
Minnesota
held test button for more than a minute on the orginal icemaker and on the new one both did not move or attempt to move
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon
Ok, then its possibly a bad main control board(PCB), but I can't locate your tech. data sheet to confirm that, all appliances come with tech data sheets, look for yours either behind the bottom front kickplate grille or underneath the door hinge cover or in the very back of the refrigerator.

But check all the wires in the wire harness first for any loose connections or breaks in them.

Here's the main control board(PCB) for your model:

Jake
 

ArcaneTourist

Premium Member
Joined
May 10, 2021
Messages
6
Location
Sugar Land, TX
I have a somewhat similar model that has a separate control board for the door (located under a panel on top of the fridge). When my icemaker failed, it turned out that the bad component was actually the wiring harness.

Details at:
 
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