FIXED Kenmore Refrigerator 253.703.49419 Ice maker auger motor not running

[jbedient]

Model Number

253.70349419

Brand

Sears Kenmore

Age

6-10 years

I have a Kenmore 253.70349419 fridge, manufactured in 12/2015. The ice dispenser auger suddenly quit. Everything else works perfectly. I had a service person come out, who replaced the auger motor. That did nothing.

I started researching myself, and I found the diagnostic mode! Ran through the tests - #28, the dispenser paddle passes (the water dispenser works as it should, so I kind of knew that). Run #10, and the auger motor will run. So I figure the paddle goes into the DC side of the board, the auger motor runs out of the AC side of the board, both work in diagnostic mode, must be a problem between the two in the board, right?

I ordered a new board, put it in this afternoon, and... nothing. Still doesn't work. The paddle passes the diagnostic test, the auger motor runs when commanded by the diagnostics, but when I restore it to normal operation, nothing.

Any bright ideas?

 

[Jake]

Which board did you order and replace?

Here's the main control board for your model:
Main Control Board 5304502779


Jake

 

[jbedient]

That's the one.

 

[Jake]

Ok, then you will need to contact Sears to come out at 1-800-469-4663 to see what's going on, I don't have the tech. data sheet for this model, so I can't tell you what to do next.

Jake

 

[jbedient]

Thanks. I suspect I will just let the ice make make ice and dump it in a container in the freezer.

 

[jbedient]

Ordered a Refrigerator User Interface, Part #242058244, installed it, problem fixed.

 

[Jake]

Thanks for the update, glad to hear that fixed it.

Here's that User Interface, in case others need it too--->The manufacturer has replaced part number 242058244 with part number 5304527934

Jake