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Kenmore Refrigerator 596.72002015 no water to ice maker


Premium Member
Jun 6, 2022
Model Number
Sears Kenmore
1-5 years
model 596.72002015
Ser K31801453
No water to ice maker
Replaced valve system, checked water lines, get water to fresh water dispenser
power to ice maker, as the stop does go up and down.
any help would be nice, wife wants her ice.
Remove the front ice maker plastic cover, it just unsnaps off. Put your multimeter PROBES in L and N on the ice maker module you should get 120 volts.

Now on some models you have to push and hold the door switch in while testing for 120 volts and while forcing a cycle by jumping T and H.

You can force a cycle. You will see test holes with a Letter next to each hole.

(click to enlarge)

Short T & H with an insulated piece of wire ( 14 gauge) with the ends of the wire bare approx 1/2" to run the motor, The wire needs to be about 3" long and the ends stripped to make contact in the holes.

Make sure to take the jumper wire out at about a 1/4 to 1/2 a revolution.

You can just make a jumper wire if you have some old wire laying around in your garage or house, then just cut some off, and take off the insulation on both ends about a half inch.

I use a wire stripping tool: Wire Stripper

If you get 120 volts and when you jump T and H the ice maker does NOT start to cycle, then your ice maker is bad.

Here's the ice maker for your model:
W10884390 Icemaker

If the ice maker cycles fine, but not water comes in, the water valve has two solenoids on it, one for the dispenser and one for the ice maker.

Here's how to check it:
IM Harvest & Fill (1).jpg


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