FIXED Kenmore Washer 110.20222511 Spins Fine Except During Cycle

[JimmyMas]

Model Number

110.20222511

Brand

Sears Kenmore

Age

1-5 years

I have a client with a washer about 3 years old. He says it does not spin the clothes out properly. Diagnostic cycle shows no issues. Ran manual test gets up to high speed spin no problem. Passes tachometer test. Ran calibration mode, it did sound like the motor struggled to get up to spin but eventually it would (after a minute or 2 not a long time).

I chalked that up to the calibration mode just being funky. He texted today and is still having issues with it not ringing out correctly. I'm starting to suspect the capacitor is bad and not getting the motor up to speed. Or is it more likely a bad motor itself?

I did visibly inspect the wiring and capacitor when there and it did not look burnt up. Also, shifter shifts fine every time. Any advice? thanks!

 

[Jake]

I'd first check the tub drive block.

Here's the tub drive block for this model:
Drive Block WP389140


There is a video in the tub drive block part link that shows you how to access it.

You can see the comparison here:

See the one on the left, its the old one, the one on the right is the new one. It has to have those 2 ear slots. Does yours look like the one on the left or right?

Let us know.

You will need to also order a spanner wrench to remove it if its bad:

Sea TB123B Spanner Wrench (AP6832671) - AppliancePartsPros.com

This tool is a spanner wrench that is specifically designed for use with washing machine repairs. The spanner wrench is used to offer a good grip and exceptional mechanical advantage to apply torque when turning or preventing turning for items like nuts and bolts. This specific spanner wrench is...

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Jake

 

[JimmyMas]

I’ve only had to replace maybe 1 or 2 of these drive blocks ever. The tub does not wobble when pushed side to side when off. No rumbling noise either. Why would you start here? The washer is only 3 years old. You don’t think it has anything to do with the capacitor? I can go back and split the tubs but we both know how difficult that can be on this model sometimes! Washer stops at rinse when he runs a cycle. So used to this being a shifter or seeing a burnt out capacitor. Is it possible for the cap to fail and not show signs of being burnt out? As always, thank you for your advice! Hope all is well!

 

[Jake]

Check your motor capacitor to make sure its not bulging on the top of it.

Here's the capacitor for your model:
W11158830 Capacitor


You can test the capacitor with a analog meter, watch the video it will show you how to do that. Unplug the washer first.

Let us know what you find.

Jake

 

[JimmyMas]

Ty, I'm going to order the capacitor and take a second look at this, I'll update ya'll!

 

[Jake]

Ok sounds good.

Yes, let us know how it goes.

Jake

 

[JimmyMas]

Capacitor it was! No visible sign of the old one failing, but swapped it out and spins perfectly now! Happy Easter!

 

[Jake]

Excellent Jimmy, glad to hear the new capacitor fixed it.

Thanks for the update!

Happy Easter!

Jake