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KFIS29BBM Ice Buildup And Not Cooling Properly In Fridge

Phx2018

Member
Joined
Jul 22, 2018
Messages
1
Location
Phoenix
Model Number
KFIS29BBM
Brand
KitchenAid
Age
1-5 years
First of all - thank you for this blog - it’s an invaluable resource for those homeowners who want to know what’s going on (or wrong) with their appliances.:D

About a year ago, we bought a home with an existing KitchenAid fridge (KFIS29BBMS00) and have run into multiple issues since. Initally, we had leaking around the filter and had the reservoir replaced. Around last Christmas, the freezer and then the fridge stopped cooling and thanks to this blog I discovered it was the same problem covered in technical service pointer W10666205C and special project S71233. With this information and after multiple phone calls, Kitchenaid thankfully did the repair for free.

However, recently we noticed some perishable items spoiling earlier than normal in the fridge. We then discovered ice build up behind the bottom drawer (pic enclosed - some ice was removed).
A6C08758-D6F8-4B77-BB01-F53D6C734F3B.jpg

Unfortunately I’ve learned that this model is notorious for problems and has multiple technical service pointers. I’ve seen where there’s been trouble with the control board or the evaporator but don’t want to go down a rabbit hole of having things randomly fixed if not needed. Please help - we’re expecting our first baby in a few weeks and don’t know where to begin troubleshooting.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,162
Location
McMullen Valley, Arizona
Hi,

There is a fan behind there in your photo, do you hear it running?

Look at page 5-9 and 5-10 here: https://www.dropbox.com/s/s5wx9d9xppw3wry/R-114%20JOB%20AID%20W10444924.pdf?dl=0

It will show you how, you may have to remove the Air Tower and the Deli Drawer first, Deli Drawer removal is on 5-7 and 5-8.

Here's the evaporator fan motor for the refrigerator section for your model:
W10633627 Motor-Evap


Also there is another service pointer on the refrigerator evaporator coil thermistor, here it is: https://www.dropbox.com/s/rebn8wa2sxbjqi9/Service%20Pointer%20-RefrigEvapThermistor%20W11092686%20-%20Rev%20A%20%281%29.pdf?dl=0

Look on page 2 Figure 1 and see if your thermistor is in that position, if so, they want you to move it, Look on page 3 it explains what to do to move it.

Let us know what you find.

Jake
 
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