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Kitchen Aid 48" - temperatures seem wonky

ablatt

Premium Member
Joined
Nov 13, 2009
Messages
4
Location
Toronto
I just got a 48" KitchenAid, model KSSC48FTS03 a month ago.

I have the freezer set to 0 and the fridge to 37.

Periodically (every day or two that I notice) the freezer will go to -9 on it's own (I don't have deep cool on) and stay there for a couple of hours and then return to 0.

When defrosting, the temperature on either side never goes above 0 and 37.

In fact, I can open the doors for a few minutes, and even though the real temperature has gone up on both sides, the temperatures on the panel still show 0 and 37.

Is this normal behaviour? Is it a firmware, thermistor or temp. control board issue?

By the way, Whirlpool Canada has 3 service company options for repair/support of this fridge and I've already had two of them here and neither had any clue about the temperatures. Maybe I should try the third.
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
121,854
Location
McMullen Valley, Arizona
Yes, try the third, because I've never heard of this issue happening myself to tell you.

Jake
 

ablatt

Premium Member
Joined
Nov 13, 2009
Messages
4
Location
Toronto
Service Manual

Does anybody have access to a service manual or education guide for this model? Or tell me how to get hold of one?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
121,854
Location
McMullen Valley, Arizona
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