• Please note, some of the links on our site are affiliate links (Learn More)

FIXED Kitchen Aid Dispensers not working

seafood10

Premium Member
Joined
Jul 10, 2008
Messages
4
Location
redondo beach
Model Number
KSCS25FKSS01
Brand
KitchenAid
Age
6-10 years
Hi, I have a Superba KSCS25FKSS01.
The ice maker works as it should but it is almost like I do not have any power to the dispenser area, nothing works, not even the light. It started when the ice dispenser stopped dispensing whole cubes and only dispensing crushed and now neither the water or ice work at all. I just put a new filter in and still nothing.
I took the cover off of the dispenser area and nothing looks broken and the switches do 'click' so I am leaning towards a total power loss to the door.
What can I check for? If you can help me you are my new best friend.
thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,933
Location
McMullen Valley, Arizona

seafood10

Premium Member
Joined
Jul 10, 2008
Messages
4
Location
redondo beach
Hi, just not sure what you want me to do, is the hinge cover on the door or the main unit itself. Do I neeed to take the door off?
thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,933
Location
McMullen Valley, Arizona
No, don't take the door off, just open both your refrigerator and freezer doors, then take off the plastic kickplate grill on the very bottom, pull it out hard, it just unsnaps, then you can take off the bottom freezer hinge cover to see the wires.

The kickplate grill is #22 here: 01-Cabinet Parts parts for Whirlpool KSCS25FKSS01 - AppliancePartsPros.com

Actually on your model, thats the hinge cover itself, so once you pull the kickplate grill you should be able to see the freezer door wires, #16 is your bottom freezer door hinge.

Jake
 

seafood10

Premium Member
Joined
Jul 10, 2008
Messages
4
Location
redondo beach
Alrighty, took off the kick plate and disconected the freezer door harness. All of the wires except for one were cut, not frayed, but look like they had a clean cut. I had to cut off the sheath and there is about an inch or so coming out of the door, so I guess I will try and solder them this weekend unles you have another idea?
You truly are my new best friend!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,933
Location
McMullen Valley, Arizona

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,933
Location
McMullen Valley, Arizona
Excellent, good job fixing it.:)

Jake
 
Top