FIXED Kitchen aid Refrigerator KRMF706ESS01- Intermittent Shut Down

[Mitch_P]

Model Number

KRMF706ESS01

Brand

KitchenAid

Age

1-5 years

My KitchenAid 5 Door refrigerator is now 4.5 years old and has had some issues along the way, mostly with the ice maker and the front panel which were all repaired. The fridge has been problem free for a good while now until this past week. The fridge has started shutting down. By shut down I mean it quits cooling, freezer isn't working and the lights don't work, its like everything on the unit quits working except the the front panel. While the whole rest of the refrigerator is is out, the front panel still lights up to touch for ice and water.

Then after some time, which has been completely random, the refrigerator will just start working again. This is baffling to me. When the unit comes back on there are no errors or power failure faults, I guess because the power to the refrigerator was never actually lost and the front panel was active during this time.

I have search the topics here and have found various post about the same/similar units cutting off or working intermittently, but did not find and for the same situation where the front panel was still active. Was wondering if anyone has seen something like this before or could help point me in the right direction for troubleshooting. Any help would be greatly appreciated, and thank you all in advance for taking the time to read this.

Mitch

 

[Jake]

Hi Mitch,

Some people have reported the LED light board(aka Aurora board) is shorting out and causing this problem.

Pull the refrigerator out from the wall and unplug the refrigerator, then remove the cover over the circuit boards on the exterior back wall of the refrigerator, then disconnect all the wire connections to the Aurora board and plug the refrigerator back in and see if that resolves this issue, if so you will need a new Aurora board to fix this problem. If it does not resolve the issue you will need a new main control board to fix this problem.

Here's the LED light board(aka Aurora board) for your model:
W10804160 Cntrl-Elec


Here's the main control board for your model:
WPW10675033


Let us know what happens.

Jake

 

[Mitch_P]

Jake,

Thank You so much for your quick and precise response! I am familiar with the location as the main board was swapped out once already back when the refigerator was only about 1-1/2 years old. I will get right on this and keep the forum posted on the resolution.

Mitch

 

[Jake]

Sounds good Mitch!

Jake

 

[Mitch_P]

Jake,

Just wanted to follow up with a report. The unfortunate news is that I ended up having to buy both boards on this repair. But, so far it has been 3 days and no further glitches at this time. So, it's looking good so far, a few more days and we will know for sure.

 

[Jake]

Excellent Mitch, sounds like you nailed it.

Thanks for the update!

Jake