KitchenAid Architect Series II top rack breaks ever year due to heat and parts cost OVER $120 with shipping (Model #KDTM354DSS)
The thing is, Whirlpool/KitchenAid not only knows this but FIXED it on an older model but re-implemented the faulty rack assembly on their most expensive model (year 2017). I hope readers take a look at the cost of rack parts (small fragile clip is $39 -there is no justification for this). Mine (KitchenAid Architect Series II) is 2 years old. Just before I retired in 2018, I replaced my 20 year old Maytag so that I would be "ok" through retirement after salary cut. That 20 year old Maytag still cleaned my dishes very well but I reasoned it couldn't possibly last much longer and I replaced it.
This thing (KitchenAid ) never cleaned my dishes from the first day. For the first time in my life I had to clean the dishes before putting them in the dishwasher and 10 times out of 10 I still have to clean some of them when they come out. Make no mistake, it is working perfectly. There is no defect and, sadly, I am not exaggerating. A KitchenAid Architect Series II is a painfully poor investment for consumers. Unfortunately, Whirpool now owns Jenn-Air, Maytag, Amana, Roper, and KitchenAid brands. The Chinese company, Haier, manufactures GE, Hotpoint, Cafe, Profile, and Monogram branded household appliances. How can free market competition be re-introduced to our marketplace?
The thing is, Whirlpool/KitchenAid not only knows this but FIXED it on an older model but re-implemented the faulty rack assembly on their most expensive model (year 2017). I hope readers take a look at the cost of rack parts (small fragile clip is $39 -there is no justification for this). Mine (KitchenAid Architect Series II) is 2 years old. Just before I retired in 2018, I replaced my 20 year old Maytag so that I would be "ok" through retirement after salary cut. That 20 year old Maytag still cleaned my dishes very well but I reasoned it couldn't possibly last much longer and I replaced it.
This thing (KitchenAid ) never cleaned my dishes from the first day. For the first time in my life I had to clean the dishes before putting them in the dishwasher and 10 times out of 10 I still have to clean some of them when they come out. Make no mistake, it is working perfectly. There is no defect and, sadly, I am not exaggerating. A KitchenAid Architect Series II is a painfully poor investment for consumers. Unfortunately, Whirpool now owns Jenn-Air, Maytag, Amana, Roper, and KitchenAid brands. The Chinese company, Haier, manufactures GE, Hotpoint, Cafe, Profile, and Monogram branded household appliances. How can free market competition be re-introduced to our marketplace?
