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Kitchenaid Dishwasher Dead No Power Model KDTM354DSS0

Tfrye

Premium Member
Joined
Jun 20, 2022
Messages
3
Location
Bradley, il
Model Number
KDTM354DSS0
Brand
KitchenAid
Age
1-5 years
We bought this dishwasher in 2017 from Sears. However, the date of MFG is 2014. We've taken the control board apart and there is no thermal fuse that I can see. Nothing looks burnt. There is no burn marks under the UI . The only thing was the wires that connect to the control board were dark from glue on the tape in certain areas. Also noticed the purple wires seemed to be embedded into the black foam in one spot. Not sure if that occurred during original assembly or from too much heat at some point or over time. The Control Board has power going to it when checking with a meter. Any suggestions on troubleshooting? Thank you.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,461
Location
Redmond, Oregon
Yes, on your model the fuse is built-in to the control board.

I'm attaching your tech. data sheet below, on Page 1--->Meter Check of Loads and Fuses.

Here's the control board for your model you can order if needed:
W10854216 Cntrl-Elec
whirlpool-cntrl-elec-w10854216-ap6003887_01_m.jpg


Jake
 

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Tfrye

Premium Member
Joined
Jun 20, 2022
Messages
3
Location
Bradley, il
Thank you Jake, the box does physically match, but the part numbers do not. Is this common? Thank you.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,461
Location
Redmond, Oregon
When you order parts you go by the model number of the machine, as the part numbers on the board itself can change from time to time due to upgrades on that board.

Jake
 

Tfrye

Premium Member
Joined
Jun 20, 2022
Messages
3
Location
Bradley, il
Jake, we replaced the board. But the UI is not working. We know the board works now because we did the power test and the drain kicked on. is that common for both of those main components going out together? Thank you for your help. I know you dont have to do this. You are appreciated.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,461
Location
Redmond, Oregon
Did you do the Meter Check of Loads and Fuses before you ordered the new control board? Its rare to ever see the control board and UI Board go bad at the same time, unless lightening took them both out per a power surge or power spike.

You did this test below?

Do this test below to verify its the control panel first before you order it:
- Unplug dishwasher or disconnect power.
- Disassemble door and disconnect keypad connection from control board or LCD display module.
- Verify all other connections to control board are made.
- Reassemble door, but do not close door.
- Plug in dishwasher or reconnect power.
- Wait at least 7 seconds for control board to power up completely.
- Close dishwasher door and monitor control board response:
A. If control board is OK (no longer sees stuck keys with keypad unplugged), it will respond by turning on the drain motor for 2 minutes. Replace control panel.
B. If control board is not OK (still sees stuck keys with keypad unplugged), it will not turn on drain motor. Wait for at least 10 seconds. If there is still no drain response, then replace control board or LCD display module (whichever one the keypad was connected to).

Here's the control panel for your model you can order, if that test shows yours is bad:
W10803367 Panel-Cntl
 
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