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KitchenAid Dishwasher KDTM354DSS0 not washing with 4 error codes

jiwaus

Premium Member
Joined
Oct 11, 2021
Messages
8
Location
Dallas, TX
Model Number
KDTM354DSS0
Brand
KitchenAid
Age
6-10 years
I ran diagnostics check, got the following codes. Any suggestions? Thanks

9-1
6-1
8-1
8-2
 

jiwaus

Premium Member
Joined
Oct 11, 2021
Messages
8
Location
Dallas, TX
Forgot service cycle error code

9-1
6-1

Should I replace diverter motor?
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,593
Location
Redmond, Oregon
Lets start over and forgot the error codes right now, what is the dishwasher doing wrong?

Jake
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
What does the motor and diverter do in the service diagnostic cycle? Listen for the cam clicking in intervals 15 and 14 of the test cycle.

Snapshot_5.jpg
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,593
Location
Redmond, Oregon
Wait, stop the presses! I just noticed this model has the problematic door vent, that can also cause this problem you are having.

Do this first--->Disconnect all the wire connectors to your door vent and see if it runs through a complete cycle.

Start reading what bigbuck said at post#18 here:

Your model uses the exact same door vent. If it runs through a complete cycle and everything is back to normal, then order and replace the door vent assembly.

Here it is for your model you can order:
WPW10469574 Vent


To access the vent assembly you will need a T-15 torx screwdriver: Remove 4 screws (long) across top of door, then remove 10 screws (short) on the sides, then the outer door panel pulls off.

Let us know what you find.

Jake
 

jiwaus

Premium Member
Joined
Oct 11, 2021
Messages
8
Location
Dallas, TX
Wait, stop the presses! I just noticed this model has the problematic door vent, that can also cause this problem you are having.

Do this first--->Disconnect all the wire connectors to your door vent and see if it runs through a complete cycle.

Start reading what bigbuck said at post#18 here:

Your model uses the exact same door vent. If it runs through a complete cycle and everything is back to normal, then order and replace the door vent assembly.

Here it is for your model you can order:
WPW10469574 Vent


To access the vent assembly you will need a T-15 torx screwdriver: Remove 4 screws (long) across top of door, then remove 10 screws (short) on the sides, then the outer door panel pulls off.

Let us know what you find.

Jake
Jake
Thank you for your reply
I tried this no luck
Still not washing
Diverter shaft keep rotating with clicking sound and humming sound from somewhere
 

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rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
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