KitchenAid Fridge Won't Get Cool

Axa

Member
Joined
Oct 17, 2014
Messages
1
Location
scarborough
Model Number
KBFA20ERSS
Brand
KitchenAid
Age
6-10 years
Hi, I've had my fridge for over 7 years and recently have had problems with it. Everything works fine except for the fact that neither the fridge or freezer seem to be working/cooling. I've turned off the entire system (unplugged it), cleaned it up and turned it on again but it still won't cool. Any idea what's wrong? Unfortunately I no longer have warranty on the fridge.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
100,800
Location
McMullen Valley, Arizona
Hi,

Pull the refrigerator out from the wall, then remove the lower back access panel, then put your hand on the top of your compressor(big black ball shaped part) and see if its warm and vibrating, also see if the condenser fan that sits next to it is running.

If the compressor is warm but not vibrating then take off the compressor start relay from the side of the compressor and shake it, if it rattles inside its bad.

If no rattle, then use an multimeter to check it for continuity, normal would be 0-1 ohm.

Compressor start relay device assembly here for your model:
W10613606 Start-Dev


Let me know what you find.

Jake
 
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