KitchenAid KBFS20EVMS13: ice and water pool in the bottom of my freezer and leak out from corner of the drawer

[richb82]

Model Number

KBFS20EVMS13

Brand

KitchenAid

Age

More than 10 years

I have a KitchenAid fridge/freezer and recently the bottom of the freezer (which serves as a drip tray) has started filling with ice, and if I don't remove the ice it nullifies the drip dray and leaks onto my floor.

I have found this answer for a similar product and assume the solution will be the same but wondered if anyone can confirm that before I buy the part.

I have tried to roll the unit forward but, after lifting the stays near the wheels I find it rolls for a few inches then seizes up. This could be because of the unit it's built-into but I'd also love to know if this is a problem anyone has experienced and how they've overcome it.

Thanks

 

[Jake]

Yes, Post #2 in that other thread I helped on is what you'd need to do as well:

FIXED - KitchenAid Refrigerator KFIS29PBMS02 - ICE IN BOTTOM OF FREEZER

Hello All. Have a KFIS29PBMS02 French Door that has ice build up on the bottom of the freezer under the drawer. Enough build-up that the drawer scrapes the ice. I cleaned all the ice out and contributed it to the freezer not being shut all the way but I am in the same boat 2 weeks later. Seems...

www.applianceblog.com

I have tried to roll the unit forward but, after lifting the stays near the wheels I find it rolls for a few inches then seizes up. This could be because of the unit it's built-into but I'd also love to know if this is a problem anyone has experienced and how they've overcome it.

It should just roll out, you may need a helper to help you pull it out from the wall.

Then clean out the drain tube with a pipe cleaner. Or use compressed air to blow through it.

Run hot water down the drain tube and it should drain fast, Also leave the rubber nipple off at the end of the drain tube, you don't need it. But if you don't want to do that, they have redesigned it.

Here's the drain tube for your model:
Drain Tube W10619951

 

[richb82]

Thanks, Jake. Am I right in thinking this is the correct order of the work:
1. Buy the new part in case it's needed.
2. Remove and clean out the drain tube.
3. Replace the drain tube if it's broken.
4. If it's not blocked, clean it from the inside.
5. Put it all back together.
6. Return the new part if it's not needed.

 

[Jake]

Yes, that sounds about right.