KitchenAid KRFC704FPS01 fridge not cooling.

[Haileeernst]

Model Number

KRFC704FPS01

Brand

KitchenAid

Age

1-5 years

Hello, my fridge is not cooling, the drawers are getting cold and the freezer is frozen but the main compartment of my fridge is warm. I’ve cleaned the fan and I have run diagnostic. I also looked at the control panel and found one plug not plugged in. I plugged it in and still having the same issue
These are the results of the diagnostic. Does anyone have any idea what to look at next?
1: 37
2: 4
3: 86
4: -29
5: 33
8: 91
12: 66
14: 18
16: 31
17: OP
18: -29
23: 91
24: 71
25: 75
26: 75
28: 33
29: 0
30: 32
31: 29
33: 32
34: -23
35: 27
36: -14
38: 0
39: 0
40: 01
42: 00-02-00

 

[Jake]

The main TESTS are RC(REFRIGERATOR COMPARTMENT).

Service Test - 01 RC Thermistor
• Read RC compartment Temperature. “SH” indicates “shorted” thermistor, “OP” indicated “open” thermistor.

Service Test - 03 RC Evaporator Thermistor
• Read Refrigerator Evaporator Temperature. “SH” indicates “shorted” thermistor, “OP” indicates “open” thermistor.

You have 86 degrees F in TEST 3? That's way too high.

Its usually the RC evaporator fan motor and RC thermistor that fix this problem.

Look here:

FIXED - KitchenAid Refrigerator KRFC704FPS03 refrigerator not cooling but freezer works

Hello all, I've read through a few threads to try diagnosing my refrigerator problem but was looking to get additional confirmation here. I have a KRFC704FPS03 refrigerator that does not seem to cool properly but the freezer works fine. I had a tech come out a couple weeks ago and he mentioned...

www.applianceblog.com

And here:

FIXED - KitchenAid KRFC704FSS01 Cold Freezer Warm Fridge Issue, But with Data

Hello There Appliance Blog, I have read through the stickies and searched the forum and made an attempt to isolate my issue the best I can. I need a little help to nail down the fault. I have a freezer working great with a warm fridge. Ice maker in the door is working great. The fridge has...

www.applianceblog.com

Your model uses that exact same one, You can only get the RC Evaporator Thermistor only when you order the complete evaporator fan motor assembly: Cover-Evap W11395558

Let us know how it goes.

 

[Haileeernst]

Thank you! I am waiting on the part and will update when I have received it and installed.

 

[Jake]

Ok, sounds good.