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Kitchenaid ksra25fkss00 ice maker & freezer problems

AmyK

Member
Joined
Apr 20, 2012
Messages
1
Location
Framingham, MA
Model Number
ksra25fkss00
Brand
KitchenAid
Age
More than 10 years
Our Kitchenaid superba side-by-side is just over 10 years old and we've had some problems that we'd like to try to repair ourselves. First, the ice maker stopped working. Then we noticed that unless we have the thermostat set to the maximum value, items in the freezer melted. We tested the optics and they passed, everything seems okay. We broke down and called a service person and he felt that we need to replace a number of parts. We'd prefer to try replacing the parts ourselves in stages. Given that the fridge is already 10 years old, we are worried about investing so much in repairs that we should have just bought a new refrigerator; on the other hand it wasn't a low-end fridge, so we would like to think it will live a little longer.)

We were told we need to:
  • Repalce the freezer thermostat, but I can't tell exactly which replacement part that is.
  • Replace the water valve for the ice maker.
  • Possibly replace the entire ice maker unit. We would like to try the other 2 fixes and see where that gets us before we invest in this one.

Do these fixes seem reasonable? Which exact parts do we need? Is there a repair manual for this model available?

Thanks!
 

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
24,823
Location
Ontario, Canada
Hi,

We were told we need to:

  • Repalce the freezer thermostat, but I can't tell exactly which replacement part that is

By the model# there isn't one.....the main control does both.....

Main-Control-Board-8201664-00921449.jpg Electronic control board kit Manufacturer Number 8201664

Replace the water valve for the ice maker

Water-Inlet-Valve-W10408179-01289316.jpg Water inlet valve Manufacturer Number W10408179

Possibly replace the entire ice maker unit

So far it appears to only come in bits and pieces ( seperate parts ).

Is there a repair manual for this model available?

Just the tech sheet that comes with the unit...have you found that?...often rolled up behind a grill or in the control housing...

jeff.
 
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