FIXED KitchenAid Microwave KMHC319ESS "Close Door First" even though the door is closed

[corywingerter]

Model Number

KMHC319ESS

Brand

KitchenAid

Age

1-5 years

HI all, Back for my microwave this time. The microwave was throwing a "open/close door" error but now it only shows "close door first". I've look at the door latches on the microwave and the bottom one seems to have disappeared into itself and now I think the door isn't registered as being closed. Can anyone help me "reset" the bottom latch so it pops back down and catches? Attached are some pics. Thanks!

 

[corywingerter]

Updated look at the interior latches. The bottom one seems to be the issue, but not sure what it should actually look like.

Bottom:

Top:

 

[corywingerter]

Ok so i fixed this issue. The bottom latch was snapped back and for some reason was not returning to it's standard position. I took the door apart using this video below, and then removed the latch to manually click it back into place.

 

[Jake]

Excellent Cory, good job.

Thanks for the update!

Jake