Kitchenaid microwave KMHS120ESS3 intermittent "door is open" when trying to use it

[supaflyz]

Model Number

KMHS120ESS3

Brand

KitchenAid

Age

1-5 years

I bought this microwave for my mom a few years ago. I also bought one for my brother. Both of them have this problem. It will have this intermittent "door is open" whenever she tries to use it. The door is closed, but she can't start the microwave. Can you guys help me to fix it for my mom please..

 

[Jake]

Rick is very good with microwaves, buts hes been out sick.

I did a search and found one thread that's similar to your issue, look at post #3 in this thread:

FIXED - KitchenAid Microwave KMHC319ESS "Close Door First" even though the door is closed

HI all, Back for my microwave this time. The microwave was throwing a "open/close door" error but now it only shows "close door first". I've look at the door latches on the microwave and the bottom one seems to have disappeared into itself and now I think the door isn't registered as being...

www.applianceblog.com

Jake