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KitchenAid Refrigerator KRFC704FSS01 ice one solid brick

Robert_T

Member
Joined
Aug 4, 2022
Messages
1
Location
Houston TX
Model Number
KRFC704FSS01
Brand
KitchenAid
Age
1-5 years
The icemaker is dispensing so much water that the ice comes out as one solid brick, sometimes it breaks into smaller pieces but many times it doesn't and it jams in the hopper and won't come down the ice chute. About two years ago it wasn't working at all and I replaced the solenoid valve and the heating element that prevents the fill line from freezing. I see that Service Test 97 runs the valve for 7 seconds, when I hear the icemaker filling during operation it runs for about 10 seconds. Makes me wonder if the fill time is too long, is there a way to adjust this ? My house water pressure is 60 psig, I was also thinking about installing a regulator to drop this down to 40 psig to result in less water filling the tray. Thanks for any ideas !

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Last edited by a moderator:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,144
Location
Redmond, Oregon
Per your service manual, it says this: During the Fill Cycle, water is dispensed for 10 seconds, . This fills the Ice Tray with about 3.2 oz. (100 ml) of water.

Usually the ice maker itself is the problem.

Here's the ice maker for your model: W11557001

My house water pressure is 60 psig, I was also thinking about installing a regulator to drop this down to 40 psig to result in less water filling the tray.
You can try that.

Jake
 

Dan O.

Appliance Tech
Staff member
Joined
Oct 9, 2004
Messages
5,993
Location
Ontario, Canada
Robert_T said:
I was also thinking about installing a regulator to drop this down to 40 psig

Appliance water valves are metered. As long as the incoming water pressure is within acceptable limits, the same amount of water will be excreted from the valve regardless of the actual incoming pressure. Otherwise every time you flushed the toilet the icemaker might fill less than necessary.

Your (and most other brands') installation instructions recommend 20 to 120 PSI to the fridge to function properly. If a refrigerator has an internal water filter many manufacturers recommend 35 PSI as the minimum pressure required.

JFYI

Dan O.
 

DVI

Member
Joined
Aug 23, 2022
Messages
1
Location
CA
How do I remove the ice maker? I am having the same issues, but I can't see how to remove it without breaking something. Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,144
Location
Redmond, Oregon
The video is here:

Jake
 
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