Kitchenaid Refrigerator KRMF706EBS01 not cool enough

[grapix]

Model Number

KRMF706EBS01

Brand

KitchenAid

Age

1-5 years

Hello,
I just noticed meats and others were fine, but ice cream started melting in the freezer. The milk in the refrigerator was not cool enough unlike before. So, I just plugged off the power and opened the freezer to check and plugged the power on again. But, LED lights were off and the fan was not turning in the freezer as in the attached photo. Is it just a fan issue or a power issue? I think the refrigerator itself is operating since I felt a very minor vibration and noise at the bottom of the freezer. Can you give me some advice on what to do next?

Thank you.

 

[Jake]

LED lights were off

Which LED lights? All of them? Or just in the freezer?

How is it doing right now?

Is the compressor and fans running?

I posted the tech. data sheet for your model in post #2 here:

FIXED - KitchenAid Refrigerator KRMF706EBS01 - Freezer not cold enough and no ice from ice maker

Hi. We have some issues with our French door KitchenAid fridge. Problems are: - Freezer not cold enough - Set point is at -20C and the middle drawer is at -6.6C (stuff on top drawer is thawing) - No ice from the ice maker. E5 is the error we have when we look in the test mode. I have...

www.applianceblog.com

Jake

 

[grapix]

Thank you Jake,
LED lights in the freezer are off. Other LED lights are working. I just did a service tests No4 and 5 to check the compressor and the fan. No 4 just passed sub-test 01 through 05 and didn't show any message. No 5 shown 02. I checked the fan is working.
Are there any issues with those?

 

[Jake]

Is the compressor running?

Pull the refrigerator out from the wall, and remove the back access panel and put your hand on the top of the compressor to see if its warm/vibrating.

Jake

 

[grapix]

Yes, I just checked the compressor is running.

 

[Jake]

Ok, then that indicates you have a sealed system problem.

The sealed system consists of the compressor, condenser, evaporator, heat exchanger, filter/drier and refrigerant. Common problems with a sealed system are bad compressors, refrigerant leaks, and system restrictions.

Check your owners manual warranty, most KitchenAid models have at least a limited 5 year warranty on the sealed system/compressor.

Jake

 

[grapix]

Ok. let me call their service.
Thank you.

 

[Jake]

Ok sounds good.

Jake