KitchenAid Refrigerator KRMF706ESS01 3 different issues - Dispensing Ice, defrost drain/diagnostic question and water dispensing.

[Bridgetalaniz]

Model Number

KRMF706ESS01

Brand

KitchenAid

Age

1-5 years

Hello,

Diagnostic Question:
I am having a few issues with my KRMF706ESS01. Last year I have had the control board, and evaporator fan replaced, and now I am having an issue with giant ice blocks in my freezer due to a leak coming from the drawer shelf. After doing some research seems the issue may be the defrost drain, which I am in the process of trying to resolve. When following the document "Service Pointer - W11092686 - RevG - Frost Build up on Evaporator", it says to change the defrost setting, however I have option 1-6, then 8. I do not have the option 7 on my fridge? Is this normal?

Ice Dispenser.
So the motor is making a sound when trying to dispense ice, and it passed the dianostic. Ice is being made, and is in the icebox, however when I try to manually spin the auger connected to the icebox it does not move. Its like the bolt it connects to is stuck and will not move. Have you heard of this before? Is this a part I can replace?

Water Dispenser
The water is coming out from the spout in a horrible flow, not smooth at all and water droplets everywhere, is there a solution you know that will fix? I tried cleaning with vinegar, to no avail.

 

[rickgburton]

Is the defrost sensor in the correct spot as per W11092686?

however I have option 1-6, then 8. I do not have the option 7 on my fridge?

Sorry I'm not following you. Where are these options?

Ice dispenser:
With the left RC door closed and ice paddle pushed check for 130 VDC at the auger motor. If the voltage is correct and the motor is not working replace the auger motor:

Whirlpool W10822606 Motor (AP5985114) - AppliancePartsPros.com

MOTOR W10822606 / AP5985114 made by Whirlpool

click.linksynergy.com

Water dispenser:
Do you have high water pressure? Have you changed the water filter. Did this problem just start?

 

[Bridgetalaniz]

#1.When entering diagnostic mode by pressing s1 & s2 i do not have service test 7. I have 1-6 and then 8 on. The option to change from auto to 8 hours.
#2. Thank you, I will test the voltage.
#3. I bought the fridge second hand, and it was always like this, i read calcium build up, but I'm not that's it, because nothing is clearing it up. Could there be another reason the water isn't dispensing smooth.

 

[rickgburton]

I have 1-6

Are you using SW5 to advance to 07?

Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear the CHIME indicator.

The display will show 01 to indicate the control is in step 1 of the diagnostics routine.

Press SW5 to move to the next step in the sequence.

Press SW4 to back up in the sequence to the previous step.

 

[Bridgetalaniz]

That’s exactly what I’m doing. I quickly go pass step 4 so I don’t get stuck waiting in that step. There is step 5 step 6 and step 8…. No step 7.

Also question…. Can the drain issue (clogged or drain tray not flat cause other issues like water line getting frozen or ice maker not dispensing ice, or the ice in big chunks in the bucket? My water was dispensing fine and then wasn’t dispensing for a week or so and now it is working fine …. It’s like so many issues that come and go and I’m not sure if a clogged defrost drain could be the root cause or just a red herring.

 

[rickgburton]

You might not be able to change the defrost on that model. I'll see what I can find. Is the UI and lights working ok?

 

[Bridgetalaniz]

No issues with lights freezer UI ice maker etc

 

[rickgburton]

When I look up that model number, KRMF706ESS01 this is the tech sheet that comes up:

 

[Bridgetalaniz]

So that explains the missing service test #7. Still confused regarding the other symptoms, and water dispensing sloppy. Ill guess I'll keep investigating. Purchased the drain pan, so lets see the behavior after that is installed. Cant believe the Auger motor is $200+

 

[rickgburton]

Do you have high water pressure?

 

[Bridgetalaniz]

Not sure. How do I find out? And if I do how do I fix it?

 

[rickgburton]

Water dispensers can do weird things if the water pressure is too low or too high. Turn the water off for the machine and disconnect the supply line from the water valve. Hold it over something to catch water and have someone turn the water on. The pressure shouldn't be so low it takes 20 minutes to fill a glass or so high it ricochets off the bottom of your container and hits you in the face. Somewhere in between.