Kitchenaid Refrigerator KRMF706ESS01 not producing ice

[Velvety]

Model Number

KRMF706ESS01

Brand

KitchenAid

Age

1-5 years

Age
2 years

My ice maker stopped working. The ice maker switch is in the on position. The food in my freezer is frozen, the food in my refrigerator is cool. There is some condensation where the rubber seal on the French door seals around the ice trays interior door. I cut power to the unit for 10 minutes, turned the power back on and then ran some of these tests.

I have very little experience with appliance repair, but after reading a few threads I was able to run some of the service menu tests. Any of the test mentioning a motor running or moving I do not hear any activity in the refrigerator. When running test 45 I do hear the water turn on, I assume that means the tray is being filled.

I don’t currently have a freezer thermometer, but I ordered one that should be delivered soon.

Service Test Results:
15: 02
45: I hear the water engage, then code: 02
56: E0
57: Sequence is 1 > 20 > 02
58: 10
59: sequence is 10 > 02

Any help is greatly appreciated, thanks!
*typo in the title, off to a great start…

 

[Jake]

Ok,

Now do these tests.

Service Test - 36 Ice Box Fan
--->Check for fan operation. Control Ice Box Fan using SW3. Display the status on Temp Display. (01 = ON, 02 = OFF). Verify air flow from the IB fan.

Service Test - 37 Ice Box Thermistor
--->The board will check the resistance value of the thermistor and display the results on the Temp Display.
(01 = Pass, 02 = Open, 03 = Short).

Jake

 

[Velvety]

Test Results
37: 01

36: the toggle works and will switch between 01,02. I don’t know where to feel for air flow to verify

 

[Jake]

36: the toggle works and will switch between 01,02. I don’t know where to feel for air flow to verify

Here's the ice box fan motor for your model:
W10846539 Fan


See the ice maker door in this video above his head? The air should be blowing in there.

Jake

 

[Velvety]

Test 36: there is air being moved and a quiet fan sound when 01 is displayed.

No air, no sound when 02 is displayed. When the fan is running the fan rpm sounds somewhat inconsistent, alight rev up then slight rev down. But it continued to run until I toggled it off.

 

[Jake]

That's odd, it shouldn't rev up and down, it should stay constant.

Jake

 

[Velvety]

Came back to this again today. Started with test 56 where I finally got an E2. So I assume that means replace the ice maker? If I’m already taking it apart I’ll probably just replace that fan while I’m in there.

Is it safe to use the fridge If I turn the ice maker switch to off, take the panels and ice maker assembly out of the fridge and then just leave them out for several days while I wait for new parts?

Thanks again for all the assistance.

 

[Jake]

Came back to this again today. Started with test 56 where I finally got an E2. So I assume that means replace the ice maker?

Correct.

If I’m already taking it apart I’ll probably just replace that fan while I’m in there.

That's a good idea.

Is it safe to use the fridge If I turn the ice maker switch to off, take the panels and ice maker assembly out of the fridge and then just leave them out for several days while I wait for new parts?

That I don't know, I don't see why not, if you have the ice maker set to OFF.

Here's the ice maker for your model: W11294907 Icemaker

Jake