RT-Tech
Premium Member
- Model Number
- KRMF706ESS01
- Brand
- KitchenAid
- Age
- 1-5 years
First, thank you for creating this place where we can share our issues with some very expensive KitchenAid appliances...I have found this to be my go to place for answers.
My subject refrigerator is less than three years old, and I've experienced the following problems, intermittently:
1. Does not make ice;
2. Water dispenser quits;
3. Temperature in both refrigerator and freezer rise above 40 and 25 degrees respectively
We first started noticing problems with the ice maker. I ran every test with no errors, and a day later the ice maker was working again. About a month later the ice maker stopped again, and after reading additional posts, decided to check freezer temperature (purchased a thermometer). Freezer temp read 25 degrees...not good. I unplugged the unit for about ten minutes, plugged it back in, and within a few hours, the freezer temp was back down to about 15 degrees (finished 12 hours later at -3).
The ice maker also resumed making ice. This on-again, off-again cycle has persisted for the past few months, with me unplugging the unit for ten minutes and then plugging back in. Each time, the refrigerator worked fine. Thinking there might be power surges, I purchased a whole-home surge protector.
Today, the water dispenser quit in the middle of dispensing water (less than 8 ounces), and the ice maker stopped dispensing ice. Returning home eight hours later, I noted the freezer temp was rising up to about 20 degrees, and the refrigerator temp was over 45. The ice was melting, and the water still did not dispense. Like before, I unplugged the unit, waited ten minutes, and plugged back in. That was three hours ago. Since then, the water dispenser is working again, the temp in the freezer has dropped ten degrees, and the refrigerator is getting back toward 40 degrees.
Since I emptied the ice maker, I will have to wait to report on whether ice is being made again.
From reading other posts, I've noted that the Pantry drawer UI has been linked to similar problems. I ran diagnostic tests and cycled through the drawer settings...all work as advertised. I have also not had any problems with the LED lights in either the freezer or the refrigerator.
What might you suggest is the problem or what other information can I provide?
My subject refrigerator is less than three years old, and I've experienced the following problems, intermittently:
1. Does not make ice;
2. Water dispenser quits;
3. Temperature in both refrigerator and freezer rise above 40 and 25 degrees respectively
We first started noticing problems with the ice maker. I ran every test with no errors, and a day later the ice maker was working again. About a month later the ice maker stopped again, and after reading additional posts, decided to check freezer temperature (purchased a thermometer). Freezer temp read 25 degrees...not good. I unplugged the unit for about ten minutes, plugged it back in, and within a few hours, the freezer temp was back down to about 15 degrees (finished 12 hours later at -3).
The ice maker also resumed making ice. This on-again, off-again cycle has persisted for the past few months, with me unplugging the unit for ten minutes and then plugging back in. Each time, the refrigerator worked fine. Thinking there might be power surges, I purchased a whole-home surge protector.
Today, the water dispenser quit in the middle of dispensing water (less than 8 ounces), and the ice maker stopped dispensing ice. Returning home eight hours later, I noted the freezer temp was rising up to about 20 degrees, and the refrigerator temp was over 45. The ice was melting, and the water still did not dispense. Like before, I unplugged the unit, waited ten minutes, and plugged back in. That was three hours ago. Since then, the water dispenser is working again, the temp in the freezer has dropped ten degrees, and the refrigerator is getting back toward 40 degrees.
Since I emptied the ice maker, I will have to wait to report on whether ice is being made again.
From reading other posts, I've noted that the Pantry drawer UI has been linked to similar problems. I ran diagnostic tests and cycled through the drawer settings...all work as advertised. I have also not had any problems with the LED lights in either the freezer or the refrigerator.
What might you suggest is the problem or what other information can I provide?