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Kitchenaid Refrigerator KRMF706ESS01 Odd Problems

RT-Tech

Premium Member
Joined
Sep 27, 2022
Messages
2
Location
Tallahassee, FL
Model Number
KRMF706ESS01
Brand
KitchenAid
Age
1-5 years
First, thank you for creating this place where we can share our issues with some very expensive KitchenAid appliances...I have found this to be my go to place for answers.
My subject refrigerator is less than three years old, and I've experienced the following problems, intermittently:
1. Does not make ice;
2. Water dispenser quits;
3. Temperature in both refrigerator and freezer rise above 40 and 25 degrees respectively

We first started noticing problems with the ice maker. I ran every test with no errors, and a day later the ice maker was working again. About a month later the ice maker stopped again, and after reading additional posts, decided to check freezer temperature (purchased a thermometer). Freezer temp read 25 degrees...not good. I unplugged the unit for about ten minutes, plugged it back in, and within a few hours, the freezer temp was back down to about 15 degrees (finished 12 hours later at -3).

The ice maker also resumed making ice. This on-again, off-again cycle has persisted for the past few months, with me unplugging the unit for ten minutes and then plugging back in. Each time, the refrigerator worked fine. Thinking there might be power surges, I purchased a whole-home surge protector.

Today, the water dispenser quit in the middle of dispensing water (less than 8 ounces), and the ice maker stopped dispensing ice. Returning home eight hours later, I noted the freezer temp was rising up to about 20 degrees, and the refrigerator temp was over 45. The ice was melting, and the water still did not dispense. Like before, I unplugged the unit, waited ten minutes, and plugged back in. That was three hours ago. Since then, the water dispenser is working again, the temp in the freezer has dropped ten degrees, and the refrigerator is getting back toward 40 degrees.

Since I emptied the ice maker, I will have to wait to report on whether ice is being made again.
From reading other posts, I've noted that the Pantry drawer UI has been linked to similar problems. I ran diagnostic tests and cycled through the drawer settings...all work as advertised. I have also not had any problems with the LED lights in either the freezer or the refrigerator.
What might you suggest is the problem or what other information can I provide?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,371
Location
Redmond, Oregon
Hi,

Usually that's caused by a faulty main control board. If it was the Pantry UI Board it wouldn't keep working even after you unplugged it from the wall outlet and plugged it back in.

Here's a similar thread and it uses the exact same control board yours does:
Here's the main control board for your model:
Refrigerator Control Board WPW10675033


This video shows you how to access/replace it:


Jake
 

RT-Tech

Premium Member
Joined
Sep 27, 2022
Messages
2
Location
Tallahassee, FL
Thank you. Would there be any advantage to paying a tech to diagnose further? Since it works most of the time, my concern is that it will not be failing when the tech comes. Seems to me that if the board is the likely culprit, it might be better to save the $120 for the service call and just do it myself.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,371
Location
Redmond, Oregon
Would there be any advantage to paying a tech to diagnose further?
You can if you want, but its up to you.:)

Seems to me that if the board is the likely culprit, it might be better to save the $120 for the service call and just do it myself.
I agree.:)

You can first try to unplug the DELI UI BOARD and leave it unplugged and see if it does the same thing or not.

Jake
 
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