FIXED KitchenAid Refrigerator KRSC503EBS01 Ice Maker Not Making Ice.

[GR1]

Refrigerator is 3 years old--the ice maker has quit making ice. It's a "side by side" with the ice & water dispenser in the door. The ice maker is also located in the door. I replaced the ice maker--no fix. Finally called a service man and within 5 minutes and $94 he diagnosed a broken wire to the freezer door. Repair cost? New freezer door and installation: $1458. I called KitchenAid (Whirlpool) and explained the situation. They offered to replace the door ($700) if I confirmed the problem with their recommended service technician--another $106 for the visit--which I haven't approved. My son in law and I (he did the work) soldered the wire, installed a heat shrink sleeve and it is working just fine. The freezer door was engineered without a wiring connector so the ENTIRE door must be replaced when the wiring breaks. The wiring loom was split open so it was not engineered very well either. Will see about the door replacement! At this point our FIX is working just fine--no cost. KitchenAid has known about this problem for several years and has failed to redesign the freezer door. ??????

 

[Jake]

Yes, this has been a common issue for KitchenAid, you will see many others that did the same as you.

Here's just one of many many people who did the same as you:

FIXED - KitchenAid KSF26C4XYY03 Refrigerator Ice maker inop

Hi, Trying to troubleshoot an inop ice maker and not having much luck. Here are the things I’ve done so far: Checked temp of freezer - 0F Checked optics - normal There was ice in the mold, nevertheless tested fill valve by jumping L and V - fill valve opens and water flows into mold Jumped T...

www.applianceblog.com

I agree, they should of resolved this problem already.

Thanks for letting us know what you did to fix yours.

Jake

 

[Woofer]

Yes, this has been a common issue for KitchenAid, you will see many others that did the same as you.

Here's just one of many many people who did the same as you:

FIXED - KitchenAid KSF26C4XYY03 Refrigerator Ice maker inop

Hi, Trying to troubleshoot an inop ice maker and not having much luck. Here are the things I’ve done so far: Checked temp of freezer - 0F Checked optics - normal There was ice in the mold, nevertheless tested fill valve by jumping L and V - fill valve opens and water flows into mold Jumped T...

www.applianceblog.com

I agree, they should of resolved this problem already.

Thanks for letting us know what you did to fix yours.

Jake

Thank you for pointing out the problem with the wire harness. I would have never looked but after 6 months of no ice and replacing different parts I decided to take a look.
I found 2 wires that were open. Repaired the wires and once again have a working ice maker.
Thank you

 

[Jake]

Excellent @Woofer glad to hear that.

Thanks for letting us know!

Jake