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Kitchenaid Refrigerator KRSC503ESS00 freezer isn't working

Sone

Premium Member
Joined
Apr 7, 2022
Messages
2
Location
California
Model Number
KRSC503ESS00
Brand
KitchenAid
Age
1-5 years
Please help,
Kitchenaid freezer isn't working. Woke up this morning to water all on the floor from the ice maker. Opened the freezer and everything got thawed. Refrigerator side is working properly and is still cool. Any advice or help on repairing the freezer issue will be appreciated. Thank you
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,254
Location
Redmond, Oregon
Hi,

Open the freezer door and listen to see if your hear your freezer(evaporator) fan running.

Here's the freezer(evaporator) fan motor for your model:

Also look on the back panel inside the freezer for frost build up on it.

Jake
 

Sone

Premium Member
Joined
Apr 7, 2022
Messages
2
Location
California
I did a diagnostic test on it and the fan does run. But when I hold the door switch it doesn't turn on
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
130,254
Location
Redmond, Oregon
P3-5 to P1-2 is the door switch volts on the main control board, check at the main control board for 120 volts AC when the freezer door is closed.

Here's the main board for your model: WPW10743957 Cntrl-Elec

Here's the photo of it:


Here's your tech. data sheet below.
 

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  • ServiceandWiringSheet-W10751694-RevA.pdf
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