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FIXED KitchenAid Refrigerator KRSF505ESS01 Auger motor won’t activate

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MystryAchvmnt

Premium Member
Joined
May 16, 2021
Messages
7
Location
PA
Model Number
KRSF505ESS01
Brand
KitchenAid
Age
1-5 years
The auger motor in my KitchenAide side-by-side built in 2018 won’t activate despite passing all diagnostics (16-48) related to the dispenser including the UI button and Pod Test, Ice Door Motor and Ice Harvesting and Fill. Can anyone please guide me through what else I can test next?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,949
Location
McMullen Valley, Arizona
Hi,

Lets first check for Broken/frayed wires where the wire harness goes into the freezer door. This is very common when either the ice maker or auger motor does NOT work.

(click to enlarge)
FREEZER DOOR - b4.jpg

Lots of members have found frayed and broken wires causing the auger motor or ice maker to be dead. Remove your bottom kickplate grille, Remove the black wire harness loom too, broken wires can be underneath it.

Another member was having a similar problem here: FIXED: GSF26C4EXY02 Whirlpool Gold Ice Maker Problem Look at his post #6 he found frayed and broken wires underneath the freezer door.

Here's another one with the same thing about the frayed and broken wires: FIXED: 106.51173310 Kenmore elite ice maker not working - no led light

Here's another: FIXED: Whirlpool WSF26C2EXF01 Door Icemaker Not Working

Let us know what you find.

Jake
 

MystryAchvmnt

Premium Member
Joined
May 16, 2021
Messages
7
Location
PA
I’ll be damned. Look at the blue wire. Looks like I am off the the hardware store for some wire, shrink tubing and loom.

Thanks for the tip. I’ll update after the repair.
 

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Jake

Appliance Tech - Admin
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Joined
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Messages
123,949
Location
McMullen Valley, Arizona
Yes, I see it. You found the broken wire.:)

Yes, keep us posted.

Jake
 

MystryAchvmnt

Premium Member
Joined
May 16, 2021
Messages
7
Location
PA
Auger turns again after I spliced, soldered and heat shrink wrapped the wire and then covered with wire loom. Ugly but it worked 🙂 Thank you for the help @Jake
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,949
Location
McMullen Valley, Arizona
Excellent, looks good to me.(y)

Thanks for the update!

Jake
 
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