Dakota20
Member
Kitchenaid has a problem with their LED lights. When one light fails, it affects all the other lights, both in the refrigerator and the freezer. In my experience, the lights in the freezer are most susceptible to failure. When one fails in the freezer, the rest of the lights in the freezer will be dim, and the lights in the refrigerator may be partially dimmed. If you have these symptoms, it is still unlikely that your power board has failed (though it may look that way, with multiple lights dim).
Look at all the lights carefully and find the one that is absolutely off-- not lit at all, not just dim. That is the one you need to replace.
Kitchenaid LEDs (manufactured by Whirlpool) have recently been redesigned (the newer LED is a warmer light, versus the original pure bright white). They are difficult to remove, but there are You Tube videos that show how to do it. Purchase the correct replacement LED module online. Compare prices between sites, because price varies for the same authentic Whirlpool/Kitchenaid light. Essentially, you will need a strong, sharp chisel putty knife to get under one of the long sides of the snap-in LED modules. Protect the interior surface of the refrigerator near the light from scratches as you do this, with at least 2 layers of vinyl electrical tape or something similar. If your version of the light has a small, white, snap-in connector, you will need to pry up (without breaking) the tiny locking lever on the light-side of the connector.
Not easy to do the first time, but you will probably have several lights to replace over the lifetime of your Kitchenaid refrigerator and you will learn to do this quickly. Kitchenaid refrigerators are still great appliances-- the LEDs are their only weak spot.
Look at all the lights carefully and find the one that is absolutely off-- not lit at all, not just dim. That is the one you need to replace.
Kitchenaid LEDs (manufactured by Whirlpool) have recently been redesigned (the newer LED is a warmer light, versus the original pure bright white). They are difficult to remove, but there are You Tube videos that show how to do it. Purchase the correct replacement LED module online. Compare prices between sites, because price varies for the same authentic Whirlpool/Kitchenaid light. Essentially, you will need a strong, sharp chisel putty knife to get under one of the long sides of the snap-in LED modules. Protect the interior surface of the refrigerator near the light from scratches as you do this, with at least 2 layers of vinyl electrical tape or something similar. If your version of the light has a small, white, snap-in connector, you will need to pry up (without breaking) the tiny locking lever on the light-side of the connector.
Not easy to do the first time, but you will probably have several lights to replace over the lifetime of your Kitchenaid refrigerator and you will learn to do this quickly. Kitchenaid refrigerators are still great appliances-- the LEDs are their only weak spot.