• Important Announcement

    It's with sad news to announce that our site owner, Jake, has passed away. You can read the details here.

KitchenAid Refrigerator refrigerator not cooling but freezer works


Apr 18, 2023
Dallas, TX
I just had a very frustrating experience with this issue. Called for repair and they changed out the control board, charging me $750. This did not fix the issue and the repair person disappeared. Didn't return calls. Didn't come back when promised. Sigh. After reading thru several threads on this, I decided to try just replacing the thermistor that's part of the evap cover instead of buying the whole thing. I found part W10316760 on Amazon for under $10. Figured I might as well try. Turns out it worked to fix things. So it appears the whole thing can be fixed by just replacing the thermistor. I gather that KA wants you to change out the whole cover/fan/harness, but if it's just the thermistor, what are the odds that it's different than a normal one? Will see how this holds up over time, but for now I'm glad I didn't spend any more money than I already have dealing with a shady repair person.

Users who are viewing this thread

Support Our Site

If you feel that you have benefited from this site, and would like to show your appreciation, please consider making a donation.