Model #KUIS18PNJW4. Can someone tell me the voltage at the ice grid when it's ready to cut? I checked and got about 10 volts. Everything works on the machine except the grid. I'm thinking bad grid. Thanks.
You should be able to do a continuity check on the grid and make sure it isn't broken and as long as you have the voltage at the two terminal screws, then you are probably looking at a new grid. If you order a grid, get the assembly and not the wire part number because you will get a coil of wire to string yourself. Very hard to get it tight enough by hand to properly work.